Wine & Spirits Cashier Jobs

Job Title Wine and Spirits Cashier

FLSA Status Hourly

Reports To Wine and Spirits Department Manager

Responsible for maintaining outstanding customer service and by working closely with all Wine and Spirits associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met.

Wine & Spirits Associates have the opportunity to personalize a guest’s experience by providing expertise on the best Wine & Spirits products for all occasions; from wine pairings to local craft beer flavors, these associates are ready to guide our guests to the perfect selection.

Essential Duties And Responsibilities

• Provides customer service to guests.
• Other duties as assigned.
• Communicates and works cooperatively vendors, Wine and Spirits Manager, and Wine and Spirits associates to maintain standards and exceed guest expectations
• Maintain orderly appearance of register area and supplies stocked.
• Ensures all department standards are being met in the Wine and Spirits department.
• Maintain an awareness of all promotions and advertisements.
• Support and execute superior customer service To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Accurately and efficiently process transactions and accurately maintain all cash and media at the registers.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity
• Answers the telephone and assists callers using proper phone etiquette
• Checks out customer purchases on a cash register
• Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
• Assists guests with finding items they are looking for on sales floor
• Takes orders and other special requests

Qualifications

• Thorough understanding of all safety requirements and company safety policies.
• Must be at least 21 years of age in order to sample products sold in the wine and spirits department.
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
• Ability to deal tactfully and effectively with customers
• High School Education or equivalent combination of education and experience.
• Must be over the age of 18
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.
• Good oral and written communication skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position requires the employee to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
• Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
• The position requires the employee to lift up to 50 pounds on an occasional basis.
• Working conditions consist of occasional exposure to extreme temperatures.
• The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
• Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.

WORK SCHEDULE

The Wine and Spirits Cashier is an hourly position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual’s availability.

Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.