At Bozzuto, it’s all about experience. Whether it’s the experience you bring, gain or give, we want your journey to be exceptional. Guided by our core values of creativity, concern, passion and the pursuit of perfection, we’ve been creating inspiring, engaging and vibrant communities for three decades.

Primary Responsibilities:

As the Weekend Overnight Concierge (Fri & Sat, 11p-7a), you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. You enjoy personalizing every interaction. That’s why you know the names and favorite things of all of your customers (including the four-legged ones).

As a Resident Concierge, your primary responsibilities include:

• Working weekends or evenings depending on the shift
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Generating awareness, interest and excitement via social media
• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators

What You Bring to Us:

• A passion for using the phone to talk and text professionally
• Availability to work Fridays and Saturdays overnight from 11p to 7a
• Outstanding communication skills, both written and verbal
• 2+ years’ experience in a hospitality, retail, travel or hotel environment
• A kick-butt Pinterest, Twitter, Facebook or Instagram account (aka social media savvy)
• A sharp professional appearance
• Proficiency with various software, apps and computer programs
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
• An eye for detail and a knack for anticipating a customer’s needs
• A customer-focused mentality