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Weekend Morning Customer Service Representative
Company | Planet Fitness |
Address | Littleton, CO, United States |
Employment type | PART_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-07-11 |
Posted at | 10 months ago |
Hours
- Complimentary Black Card Membership
- Company Sponsored Fitness events/challenges
- Onsite fitness classes
- Team workouts
- Volunteer opportunities
- Rewards programs
- Employee Assistance Program
- Recognition programs
- Company facilitated training (local and corporate)
- Leadership Development Plan with growth opportunities
- Entertainment and recreation discounts through Employee Advantage
- Team building and Company Events
- Earned Wage Access- PayActiv
- 401(k)
- Bereavement Leave
- Employee Discounts
- Paid sick days
- Take prospective members on tours.
- Check members into the system.
- Assist in maintaining the neatness and cleanliness of the club.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Facilitate needed updates to member’s accounts.
- Handle all front desk related activities including:
- Greet members, prospective members and guests, providing exceptional customer service.
- New member sign-up.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- A passion for fitness and health.
- Customer service background preferred.
- Punctuality and reliability is a must.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Must be 18 years of age or older.
- Basic computer proficiency.
- Strong listener with the ability to empathize and problem solve.
- Bilingual preferred (English/Spanish) but not required.
- Upbeat and positive attitude!
- High School diploma/GED equivalent required.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Continual standing and walking during shift.
- Will occasionally encounter cleaning chemicals during shift.
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