Web Content Writer Jobs

JOB OVERVIEW & RESPONSIBILITIES

Do you want to help create content that will be seen by millions of people every day? We’re seeking for a detail-focused editor and writer who can distill complex ideas into plain language. If you have a passion for aviation, travel and digital content as well, we’re looking for you!

Our client's digital content team is scaling up to support the editing of current content, the creation of new content, and the implementation of our brand and tone of voice across all our channels— including the website, app, and in user flows. Team members understand our customers’ needs through data and insights, and use it to create customer-friendly, easy-to-understand content. This enables frictionless and personalized user experiences. Digital content writers (including UX writers and content designers) are uniquely skilled communicators that will round out our current team comprised of content strategists, front-end developers and digital product owners, to deliver quick and impactful content changes that will help customers get where they want to go and do what they want to do. Our copy should be accessible and easily translatable across multiple languages.

• Simplify complex ideas and technical industry jargon into plain language all users can understand
• Ensure that all customer-facing content on our digital channels conveys a personal, relatable and accessible tone
• Edit, test and help to write copy for our digital platforms and products
• Serve as a digital brand voice advocate, overseeing the proper usage tone and voice for all client's digital assets from within the team and to all stakeholders
• Be prepared to jump in and assist with microcopy, landing page copy, monitoring the shared inbox, and anything else that comes across the Digital Content Writing desk
• Work closely with a team of writers as we engage front-end developers, product managers, user experience designers, and CMS developers to bring our digital content to life through copywriting, content strategy and establishing user flows

Required

• Reliable, punctual attendance is an essential function of the position
• Must be legally authorized to work in the United States for any employer without sponsorship
• Clear communication skills, both written and verbal
• Successful completion of interview and writing assessment required to meet job qualification
• 1-2 years of professional experience writing or editing content for websites, apps or digital publications
• Bachelor's degree in Journalism, English, Technical Writing or similar

Preferred

• Experience working with JIRA or similar project management tools
• Bilingual a huge plus, but not required
• Knowledge of AP style
• Previous work with a big brand or large global enterprise a plus
• Experience working on large-scale, complex web applications
• Any relevant experience in either UX writing, content design or content strategy