Voice Engineer Jobs

About us

Job Purpose

The engineer will perform complex engineering designs for National Grid environments and develop a broad knowledge of the overall National Grid Voice Technology.

Key Accountabilities

The Voice Engineer will have an advanced knowledge and diverse skills in technologies & multiple vendors to include Voice IPT design and architecture of various platforms. The engineer will have mastery in the following platforms: Cisco Call Manager, MS-Teams, Cisco Expressway, Session Boarder Controllers (SBC), LAN, WLAN platforms.

This position will require independent thinking and demand full use and application of Agile principles, theories and concepts of IPT, routing and switching technologies. They will work closely with National Grid Customer Operations, project management, and engineering teams to ensure we are meeting the customer’s requirements. In addition, they will provide technological vision for network transformation, serve as the National Grid Engineering Team lead to ensure information is flowing to Agile Team resources assigned to projects.

Qualifications

• Vendor certification – For IP networks, engineers must have at least a Cisco CCIE/CCNP/CCDP/CCDA or equivalent practical knowledge with a higher level certification preferred (example – Cisco Call Manager)
• Requires a BS degree (Electrical Engineering, Computer Science, and Technology), and a minimum of 7 years experience in technology disciplines
• Have a very strong customer interfacing background, as well as superior oral and written communication skills
• Other Key Attributes include the ability to research technical issues and develop solutions, strong attention to detail, excellent written and verbal skills, and good organizational skills. Must be achievement oriented and possess problem solving skills including conceptual and analytical thinking. Needs to be capable of working on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Possess ability of exercising judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results
• Disciplined and oriented in practice of and adherence to process and procedures.
• Strong understanding and familiarity with router, LAN switch, application accelerator, wireless controller and IP Voice.
• Possess in-depth Cisco Call Manager and Voice IPT network architecture and design disciplines, operational support familiarity, previous and current extensive hands-on implementation, and thorough configuration knowledge and capabilities for all platform levels
• In depth knowledge of all routing protocols (For example : BGP, EIGRP, OSPF, GLBP, VRF), Traffic engineering, L2/L3 VPN, multicast & class of service.

More Information