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Company | Highmark Health |
Address | Pittsburgh, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-17 |
Posted at | 11 months ago |
Company : Allegheny Health Network :
- Provides patient with explanations as necessary but does not counsel or provide opinions while maintaining patient's dignity and privacy. (10%)
- Immediately communicates needs to the nursing staff based on patient needs and assistance. Communicates with internal/external customers/colleagues in a courteous, positive, empathetic and professional manner. Provides shift-to-shift hand off to virtual monitoring attendants and nursing staff of pertinent information/behaviors. (10%)
- Demonstrates safe work practice and attitude, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs. (10%)
- Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Identifies potential safety hazards within the room and communicates with the hospital staff for immediate intervention. (10%)
- Maintains visual observation at all times, monitoring patient behavior and movements utilizing patient monitoring software. Recognizes behaviors that could result in potential harm to the patients and verbally redirects them over digital audio devices that is in patient room. (60%)
- Other duties as assigned or requested.
- Capable of continuous monitoring of multiple patients at one time
- Proficient computer skills
- High school / GED
- Decisive judgement
- Critical thinking skills
- Ability to use de-escalation techniques
- Ability to work independently while maintaining accuracy, consistency, and patient confidentiality
- Knowledge of medical terminology
- Ability to communicate verbally, calmly and courteously in stressful situations.
- Previous patient care experience
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