Vice President, Infrastructure And Cloud Operations

For more than two decades, Telestream has been at the forefront of innovation in the digital video industry, pioneering file-based video transcoding and high-quality media exchange over IP networks. Telestream provides world-class live and on-demand digital video tools and workflow solutions that allow businesses and consumers to transform video on the desktop and across the enterprise. Many of the world's most demanding media and entertainment companies such as CBS, BBC, CNN, FOX, CBC, Comcast, Direct TV, Time Warner, MTV, Discovery and Lifetime, as well as a growing number of users in a broad range of business environments, rely on Telestream products to streamline operations, reach broader audiences, and generate more revenue from their media. If you're looking for an industry leader in the high growth area of video, Telestream is for you.

VP Infrastructure & Cloud Operations

Position Summary: We are seeking a highly skilled and experienced VP of Infrastructure & Cloud Operations to lead the design, implementation, and management of Cloud/SaaS platform/operations. As the VP Infrastructure & Cloud Operations, you will be responsible for the strategies and operational plans to ensure the availability, scalability, performance, and security of our Cloud platform. You will work closely with cross-functional teams, including product management, engineering, information technology, customer success, and security, to drive innovation and efficiency in our SaaS operations. You will have responsibility for release management, site reliability engineering (practices and processes to create highly reliable and scalable solutions and code red (outage escalation processes), etc.. This role requires a strong technical background in SaaS/Cloud computing, excellent leadership skills, and a proven track record of successfully managing large-scale SaaS/Cloud Environments.

Responsibilities

• Manage the design and implementation of the environment and processes for SaaS/cloud operations and monitoring systems
• Provide technical guidance and mentorship to team members, fostering their professional growth and development.
• Ownership of reporting on platform performance/availability (SLAs)
• Identify potential points of failure and effectively implement processes that support the rapid growth and improve the overall delivery of current products as well as acquired products
• Drive continuous improvement efforts to optimize performance, reliability, cost-efficiency, and security.
• Establish and maintain effective communication channels with stakeholders, providing regular updates on infrastructure projects and initiatives.
• Develop and manage the infrastructure budget, ensuring cost-effective allocation of resources.
• Oversee the deployment, monitoring, and maintenance of product releases ensuring high availability, scalability, and performance.
• Collaborate with cross-functional teams to implement best practices, standards, and policies related to SaaS/Cloud infrastructure architecture and operations.
• Lead and manage a team of engineers responsible for designing, implementing, and supporting the Cloud platform

Qualifications

• Proficient in infrastructure automation (IaC) tools such as Terraform, Ansible, or Chef.
• 5+ years of firsthand experience in 24x7x365 SaaS/Cloud Operations.
• Solid understanding of cybersecurity principles and best practices related to Cloud infrastructure.
• 10 years' experience working as a Director or VP level with demonstrated success in operating mission critical software services in a SaaS/Cloud environment such as Amazon Web Services, Google Cloud Platform, NetFlix, Hulu, or other enterprise SaaS/cloud platforms.
• In-depth understanding of DevOps principles and practices, including CI/CD pipelines, containerization.
• Experience setting up and maintaining an on-call system (PagerDuty)
• Excellent communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels of the organization. Join our dynamic and innovative team as the VP Infrastructure & Cloud Operations and play a key role in shaping and scaling our Cloud platform infrastructure to support the organization's growth and success
• Experience running Kubernetes at scale
• Strong leadership and managerial skills, with the ability to effectively lead and motivate a diverse team across different time zones.
• Experience with infrastructure monitoring, logging, and analytics tools (e.g., Prometheus, ELK stack).
• Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred.
• Demonstrated experience in designing and implementing highly available, scalable, and secure Cloud infrastructure solutions.

Job Posted by ApplicantPro