Vice President - Fine-Dining - Airport Lounges

Job Summary

The Vice President - Fine Dining will be a brand champion focused on executing business strategic initiatives for Fine Dining with overall accountability for FLIK airport lounge Fine Dining accounts across the U.S. This position will play a critical role in developing and executing the operational strategy, training, ensuring smooth and efficient operations, and driving the overall success of our brand. This position will be responsible for building and leading a high-performing operations team, developing and implementing standard operating procedures to exceed guest expectations, and maintain the highest standards of customer service and quality.

Candidate may be based in California or Seattle.

Key Responsibilities:

• Oversee the day-to-day strategic operations, continuously evaluating operational processes to maximize efficiency, minimize costs, and improve overall performance.
• Establish and develop scalable standards, systems, and processes that can be replicated across future locations.
• Develop and manage the operational budget, ensuring financial targets are met. Monitor key financial metrics
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
• Develop and implement the operational strategies and business plan, including the development of brand strategy, menu development, staff hiring and training, and marketing initiatives.
• Lead and drive the business plan and brand strategy through operational excellence, product, people, quality, and innovation standards while collaborating with executive leadership and senior management.
• Champion a guest-centric approach, consistently upgrading food quality, concept, beverage service, product, efficiency, and presentation, ensuring exceptional and memorable dining experiences for guests.
• Lead the planning and execution of all activities involved in opening airport lounge locations.
• Develop and implement standard operating procedures (SOPs) to ensure consistent and efficient operations.
• Collaborate with the executive team to set goals, objectives, and key performance indicators to measure and ensure alignment with overall business objectives.
• Initiate action plans related to food and beverage service, standards, supply management, and DOH compliance.
• Build and lead a high-performance team, including hiring, training, and performance management. Provide strong leadership and guidance, fostering a culture of excellence, collaboration, and accountability.
• Identify opportunities for revenue growth and cost optimization; implement strategies to maximize profitability.

Preferred Qualifications:

• Ability and willingness to travel 80%
• Solid financial and budgeting skills, with a strong focus on achieving financial targets and driving profitability.
• Experience with new account openings, hiring, training, and maintaining ongoing operational excellence.
• Bachelor’s degree in a related field or an equivalent of education and experience.
• Strong business acumen, with the ability to develop and execute strategic plans.
• Exceptional organizational and problem-solving skills, with the ability to manage multiple priorities and drive results in a fast-paced environment.
• Proven experience (10+ years) in a senior operations role within the restaurant industry, with a successful track record of opening, launching, and managing fine-dining restaurant concepts.
• Excellent understanding of fine-dining restaurant operations, including inventory management, procurement, food safety, quality control, beverage knowledge, wine pairing, elegant table service