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Veterinary Receptionist Jobs
Company | Banning Veterinary Hospital |
Address | , Banning, 92220, Ca |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-11 |
Posted at | 1 year ago |
Overview:
Qualified candidates will have experience greeting and assisting clients in person, answering busy phone lines, answering patient portal messages, and checking emails.Responsibilities:
Tasks include:
Banning Veterinary Hospital is looking for an experienced receptionist to join our hospital!!
Qualified candidates will have experience greeting and assisting clients in person, answering busy phone lines, answering patient portal messages, and checking emails.
Position Overview:
The Receptionist supports and adds value to an efficient organization dedicated to quality care and exceptional service. You will perform a variety of clerical and customer service work in providing support to the hospital, and to clients during often high stress situations.
Tasks include:
- Input data to practice management software to check pets in; make simple postings to accounts; compile data for various reports.
- Become familiar with retail products, medications, vaccinations, routine testing, and heartworm and flea preventatives and be able to confidently discuss with clients.
- Organize and process all payment plans, billing statements, and collections.
- Respond to client emails; type and edit a variety of correspondence, and process faxes.
- Responds to inquiries about the range of services the practice provides and the species it treats; refer to appropriate department/staff member as needed.
- Perform cashiering duties; process refunds, returns and credits as needed.
- Coordinate and schedule appointments; provide clients with appointment reminders and any special instructions; call clients whose pets have overdue treatments.
- Receive and distribute incoming mail; and process outgoing mail.
- Use Windows based computer systems, word processing, email, web search and other skills needed to effectively use software.
- Coordinate the flow of pets and owners in the lobby; placates owners distressed by long waits, scheduling glitches, and other problems.
- Able to learn basic veterinary medicine terminology.
- Identify potential emergencies in person, and over the phone, and schedule those appointments appropriately.
Minimum Qualifications/Requirements:
- Knowledge of clerical procedures such as alphabetizing files and records.
- Tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
- Must be flexible with scheduling and able to work some weekends and holiday.
- High school diploma, GED or equivalent combination of education, and/or experience.
- Some moderately physically demanding work, involving lifting or carrying up to 50 pounds.
Please apply for immediate consideration at https://support-staff-petvetcarecenters.icims.com/
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