We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:
The Valet Associate will properly greet all guests by welcoming them to the Resort. The primary purpose of this position is to safely park and/or retrieve owner and guest vehicles. This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations. Responsible for the safety of owner and guest vehicles.
How You'll Make an Impact:
Greet guests and safely park and/or retrieve owner and guest vehicles. Responsible for safety of guests, vehicles, and keys. Answer questions pertaining to amenities, services, policies, attractions, dining, entertainment, directions etc. Coordinate transportation needs for owners and guests. Keep main entrance, lobby and porte-cochere clean and free of trash or other debris. Assist guests with luggage. Maintain luggage carts to ensure they are in working order.
Maintain positive customer and associate relationships. Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments.
Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures.
How You’ll Be Rewarded:

• 401K Retirement Savings with company match up to 6%.
• Tuition Reimbursement up to $6,000 per year.
• Various cultural diversity programs and Diversity Resource Groups (DRGs).
• Wish Day – 8 hours paid for volunteering for a local organization or charity.
• Medical, Dental, and Vision Insurance within 30 days of hire.
• Flexible work schedule options – full, part time, year round and seasonal positions available.
• Numerous growth and developmental opportunities.
• Generous paid time off including holiday, vacation, and sick time accruals – accrue up to 29 days annually.
• Flexible spending accounts for health and dependent care.
• Health & wellness programs including Health Coaches and incentives.
• A role with purpose - to ensure our guests experience the vacation of their dreams!
• Discounted hotel & resort stays PLUS additional travel perks on airfare, car rental, and activities.

What You’ll Bring:

• Driving experience in all types of passenger vehicles including manual shift.
• Ability to solve problems with minimal guidance.
• Excellent communication skills.
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
• Must be people oriented and able to work independently or with others as needed.
• Must have a valid driver’s license in the state you are applying with a proven clean driving record.
• Ability to multi-task and work in a fast paced environment.
• Ability to give high priority to customer service.
• Ability to read and comprehend routine instructions, short correspondence and memos in English.
• Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Legal and identify theft plan
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• Wellness program (subject to provider availability)
• Medical
• Voluntary income protection benefits
• Life and accident coverage
• Flexible spending accounts
• Dental
• Vision
• Employee Assistance Program
• Disability
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.