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Universal Teller I (Part Time)

Company

IBC Bank
Address , Mcallen, Tx
Employment type PART_TIME
Salary
Expires 2023-10-07
Posted at 8 months ago
Job Description
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Part time
Department:
705 Teller Operations
Job Summary:
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer’s banking needs.
:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
  • Assist with branch procedures under dual control requirements including the branch opening/ closing
  • Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
  • Participate in product and service initiatives for bank growth
  • Perform the duties of the sales functions
  • Perform other duties as assigned
  • Assist on-the-job training for their branch and other branches
  • Process foreign currency transactions
  • Attend company meetings
  • Flexibility to report to work and assist other branches
  • Process paying and receiving teller transactions
  • Answer all banking related inquiries
  • Follow proper procedures to minimize errors and reduce losses
  • Perform successfully to the Sales Performance Goals and Referral Programs
  • Operate and maintain all necessary teller equipment
  • Assist in solving issues that pertain to customer transactions
  • Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
  • Deliver the IBC Experience by providing prompt, efficient and friendly customer service
SKILLS
  • Teamwork
  • Focus on Sales/ Results
  • Focus on Quality/ Accuracy
  • Sensitivity to Guidelines
  • Service Oriented
  • 10 Key
  • Mathematics
  • Learning Strategies
  • Judgement and sound decision-making abilities
  • Problem solver
  • Good oral and written communication (Bilingual preferred for border markets).
  • Critical Thinking
EDUCATION & EXPERIENCE
  • 1 to 6 months cash handling preferred
  • High school graduate or GED equivalent
  • 1 + years of experience interacting with people preferred