Teller/Asr (Full-Time) - Vance Jackson

We are seeking a Full-Time Teller/ASR for the Branch Support.

The role of the Teller is to provide professional and quality service to members, complete requests in a timely manner, resolve issues, and provide accurate information. This role is one that is expected to be familiar with and have an understanding of all deposit and loan products, branch policies, procedures, regulatory and compliance guidelines. The individual is dedicated to delivering a positive member experience, while using good judgement when processing cash transactions, negotiable items, and communicating with members. In addition, this role requires you to use resources effectively and efficiently to fulfill the member’s needs. If the individual is unable to complete the member’s request, they are accountable to seek assistance from the Lead or Branch Manager.

If you have customer service experience, you should apply right away!

Highlights:

• Actively participate in all efforts that support our Greeting Standards and create a welcoming environment
• Processing transactions accurately and efficiently
• Apply best practice processes to ensure optimal audit results that includes error free processing of documentation, no or few error findings, intuitive utilization of audit readiness job aids/procedures, and any operational quality control reports
• Follow appropriate organization Policies and Procedures to ensure compliance to minimize risk exposure to include financial responsibility, operational, reputation, and regulatory
• Demonstrate a professional, knowledge and positive attitude to enhance member experience

Experience:

Required

• 1 year cash handling experience
• 1 year customer service experience

Education:

Required

• High School Diploma or Equivalent

Skills & Knowledge:

Required

• Shows intense and eager enjoyment and interest
• Devoted to a task or purpose with loyalty and or integrity
• Inspired to perform to take on more responsibility
• Works well as a member of a group
• Ability to travel to various branch locations
• Excellent customer service
• Capable of carrying out a given task with all details necessary to get the task done well
• Ability to work various shifts
• Excellent verbal and written communication
• Attention to detail
• Inspired to perform well by the ability to contribute to the success of a project and/or the organization

Scheduled Shifts: Monday - Friday from 7:30am-4:30pm, 8:30am-5:30pm, 9:30am-6:30pm, and rotating Saturdays from 8:30am-12:30pm

Level of Work: 1B

Starting Pay Range: $17.44-$19.00

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.