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Universal Banker Jobs

Company

M&T Bank
Address , Pottsville, 17901, Pa
Employment type FULL_TIME
Salary
Expires 2023-07-25
Posted at 11 months ago
Job Description
Are you passionate about finding solutions for customers?

The Yorkville branch, located at:
1826 West Market Street, Pottsville, PA 17901
is searching for a strong candidate to join their team. Candidate must have at least 1 year of direct customer service experience and cash handling.
Starting Salary: $19/hr and up plus sales incentives

We Offer:
  • Competitive pay with opportunities to advance your career
  • Paid time off starting at 15 days/year with the option to buy more and 12 paid federal holidays
  • Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts
  • Medical, dental, and vision benefits
  • 401k match up to 5%
  • Much more
  • Receive 40 annual hours to volunteer at organizations you choose

Who We Need:
Universal Bankers are the adaptable problem solvers of M&T. You will be an important member of our team as we build relationships with customers, process their transactions, and help them understand products and services available to them. We will provide you with all the training skills needed to be successful.

Your Typical Day:
  • Welcome all bank visitors with a warm and friendly smile
  • Listen to customers and understand their needs
  • Call existing customers to retain and expand relationships
  • Work closely with M&T Business partners, when necessary, to ensure all needs are met.
  • Educate customers so they understand the products and services available to them, making recommendations when appropriate.
  • Accurately and efficiently process customer transactions
  • Support a diverse environment that supports the M&T Bank brand
  • Complete required training under the Federal SAFE Act

Education and Experience Required:
  • High school diploma or equivalent (GED)
  • Minimum 1 year experience in any of the following: retail, customer service, tele-sales, or call center

Education and Experience Preferred:
  • Retail customer services skills
  • Professional communication skills and interpersonal skills
  • Strong organizational and time management skills
  • Demonstrated success with cross-selling and referring products and services
  • Bilingual ability is not required but is a strong plus depending on location
  • Technology savvy

Physical Requirements
  • Lifting objects up to 30lbs

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#teller
#banking
#bank
#customerservice
#finance
#customerservicerep
#universalbanker
#banker
Location
Pottsville, Pennsylvania, United States of America