Unarmed Security Officer- Riverdale Georgia

Security Officers maintain a safe and secure environment for customers and employees by patrolling and monitoring
premises and personal. They prevent losses and damage by reporting irregularities, informing violators of policy and
procedures and restraining trespassers. This position requires knowledge and understanding of daily operations and AGB’s
policies and procedures.
General Duties

• Escorts people to their desired destination when required
• May assist law enforcement officers with crowd control or surveillance at public events
• Responds to alarms and dispatch calls and decides what action to take based on the situation
• Investigate and reports suspicious or unusual activity or circumstances and informs supervisor
• Unlocks building or doors after checking identification and compliance with client regulations or procedures
• Checks doors and windows of buildings and, in general, ensures all premises are safe and secure
• Perform other duties as assigned
• Observes activity in an assigned area and enforces regulations to maintain safety and security
• Determines when an incident requires a written report and submits the reports to his/her supervisor
• Assists persons who require directions or general information
• Patrols assigned areas checking for vandalism, and suspicious activities or persons

The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be
performed temporarily outside an employee’s normal line of work.
Minimum Qualifications

• A high school diploma or G.E.D. test certificate required
• United States Citizenship
• A valid driver’s license
• Experience in the military, criminal justice, or law enforcement is an asset
• 18 years of age at the time of application submission.

Knowledge, Skills, Abilities, and Other Characteristics

• Ability to assess and evaluate situations effectively.
• Demonstrates good attention to detail.
• Ability to identify critical issues quickly and accurately.
• Active listening skills.
• Ability to provide relevant feedback and information necessary for improving efficiency.
• Ability to audit and edit daily/weekly reports and forms.
• Good verbal and written communication skills; ability to convey information and explain or discuss office policy and
• Must maintain strict professionalism and confidentiality in dealing with sensitive information.

procedures with others in person or by telephone.

• Ability to maintain satisfactory attendance and punctuality standard.
• Highly accountable, reliable, and prompt, with a strong work ethic.
• Must display exceptional customer service and communication skills.
• Neat and professional appearance.
• Demonstrates proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Remain flexible to ever changing environments; adapt well to different situations.
• Must follow all AGB policies and procedures.
• Must be able to multi-task.
• Ability to effectively understand and communicate in English (verbally and in writing).
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment).

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications
should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.
Physical Requirements
[This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements.]

• Climb stairs, ramps, or ladders occasionally during shift.
• Must be able to work longer hours based on departmental needs.
• Ability to sit at a desk for a large portion of the day.
• May require periods of walking throughout the facility.
• Occasionally lift or carry up to 40 pounds.
• Ability to effectively operate and utilize a computer.
• Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing
• Occasionally bend/twist at waist/knees/neck to perform various duties.
• Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet).
• Run as needed.

reports, and other administrative tasks.

• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers,

view security monitors; includes hand/eye coordination.

• Constant mental alertness and attention to detail required while setting priorities and following up on assignments.
• Work in various environments including adverse outdoor conditions such as cold, rain or heat.

Hiring Requirements

• Clean Driving Record
• Valid 20-hour/40-hour security training certificate
• Valid FOID card, or the ability to obtain one of required
• Pass a pre-employment drug screen and background check
• Must be able to work standard hours with occasional weekends and/or evenings
• Valid PERC card obtained within 90 days of date of hire, or security guard card required for your state of residence