Transporter Jobs

Summary
Works under general supervision to Patient Transport Manager, Administrative Supervisor and Operations Supervisor. The Transporter ensures that established safety procedures are followed throughout the transportation process. Monitors the proper functioning of all transportation equipment on a daily basis. Knowledge of patient safety, basic transportation equipment, infection control processes, clerical skills, excellent telephone etiquette, and good communication and organizational skills.
Job Duties:
Maintains friendly, efficient service attitude towards patients, clients and co-workers.
Follows all department and hospital policies and procedures and to promote patient care.
Provides transportation of patients and items to various areas of the institution to facilitate patient care.
Safely moves patients with traction, IV’s, drainage apparatus, oxygen and other encumbrances.
Greets patients and family members professionally and identifies oneself. Verifies patient identification, using two methods (patient name and patient date of birth). Explain where patient is going. Maintains patient/family confidentiality (HIPPA).
Participates in teaching of patients and families. Provides appropriate information regarding transport. Maintains skills and training as necessary to provide required service.
Transports patient using appropriate equipment, transfer techniques, and procedures to ensure patient safety.
Recognizes emergency situations, records unusual conditions, and initiates code procedures if needed.
Arrives to meetings on time and participates in Monthly Meetings and/or educational activities.
Ensures that the customer departments are notified of delays, cancellations, and changes in the mode of transportation, as appropriate. Relays this information to the dispatcher in a timely manner.
Knows the locations within the hospital facility and uses safe, efficient routes to and from all locations.
Follows dispatcher’s instructions as assigned and accurately logs trips as required.
Maintains proper cleanliness of equipment and reports equipment-needing repairs.
Transports bodies to the morgue in a timely manner and ensures completion of proper documentation.
Ability to answer questions from patients, guests, and vendors. Directs these inquiries (as necessary) to appropriate channels in a professional way.
Ability to train new employees, providing day-to-day job assistance; teaching and coaching new transporters on Patient Transport policies and procedures, as well as Infection Control guidelines and Customer Relations skills.
Uses proper codes and etiquette while communicating on phones. Follows proper department policy regarding phones by keeping phones clean, charged and secure.
Reports to work on time and as scheduled; completes work within designated time.
Must be able to work a flexible schedule, including weekends and holidays.
Complies with dress code and uniform standards for department.
Performs other duties as assigned.
Minimum Education and Experience:
High school graduation or GED required
Six (6) months customer service experience preferred.
Basic Life Support (BLS), course accredited by the American Heart Association (AHA) or American Red Cross (ARC) by the first day of employment is required.
The following is the acronym, "PACT", and is fundamental to all clinical positions at UT Southwestern Medical Center:
P-Problem Solving: To achieve excellence in patient care and service, all employees are expected to take ownership in solving problems effectively, efficiently and to the satisfaction of the patient.
A-Ability, Attitude and Accountability: In keeping with a professional healthcare environment, all employees are expected to have the ability to perform their jobs and to appear and conduct themselves in a professional and positive manner.
C-Communications and Compassion: It is our goal that all our communications are clear, courteous, timely, and delivered with compassion, respect and appropriate confidentiality.
T-Teamwork: In our medical environment, our patients regard every employee they encounter as a member of the Southwestern Medical Center team. Our goal is to individually work hard to contribute to our team, support our co-workers, and to achieve not only excellent patient care and service, but also a satisfying, caring environment for each other.
Working Conditions
Work is performed primarily in a hospital or hospital clinic environment. Requires standing, walking for long period of time and must be able to lift, push, and pull heavy equipment.
Requires walking, bending, pushing, stooping and lifting objects up to 50 pounds.
Please Note: You may be required to transport Covid-19 suspected and/or positive patients. You will be provided with appropriate Personal Protective Equipment (PPE). The required PPE will involve a Fit Test. Proper fitting may necessitate trimming or shaving facial hair because beard growth or facial hair prevents a necessary seal between the respirator and the face.
Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of Vice President for Human Resources Administration or his/her designee.
This position is security-sensitive and thereby subject to the provisions of Texas Education Code §51.215.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.