Translator & Interpreter Specialist - Korean

Description:

WHO WE ARE:

Are you interested in working for an organization whose mission it is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible?

OC Program of All-Inclusive Care for the Elderly (PACE) is dedicated to providing its participants with comprehensive health and social supports that are proven to effectively manage chronic conditions and to reduce the risk for premature institutionalization. PACE staff are leaders in the “aging in place” industry.

Job Summary

Under the supervision of the Scheduling Manager, the Translator and Interpreter Specialist will help communicate the needs of the participants/members to staff.

Essential Job Functions

• Alert staff of any problems, complaints, or issues immediately.
• Use proper phone etiquette.
• Maintain excellent customer service skills.
• Complete New Patient Paperwork with Innovative Integrated Health for Seniors enrollees.
• May be required to work on Innovative Integrated Health for Seniors floor as needed.
• Maintain professionalism while on the PACE Floor, PACE Clinic, and on Home Visits.
• Be flexible in schedule of hours worked.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• May require use of personal vehicle
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.

Working Conditions and Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate verbally with an excellent comprehension of the English language.
• Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
• Ability to access all areas of the center throughout the workday.

Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.

Requirements:

Experience

• Experience in a long-term care facility or with a community-based geriatric program preferred.
• Bilingual in Korean/English (read/write/speak)
• Minimum of one (1) year of documented experience working with a frail or elderly population.

Knowledge, Skills & Abilities

• Well organized, dependable, flexible, and resourceful.
• Skill in communicating with participants, their families, and other staff members; ability to establish a helping, trusting relationship with participants.
• Knowledge of the principles and techniques involved in relating to frail elderly persons.
• Ability to follow directions, verbal and written instructions, and adapt work schedule under supervision.
• Ability to work effectively and harmoniously as part of an interdisciplinary team, the elderly, providers of services, and peers in particular.
• Demonstrates sensitivity to the needs of older adults as evidenced by a caring approach, patience in providing care, and responsiveness to participant requests.
• Ability to relate to the public and governmental agencies in a pleasant, patient, and professional manner.
• Ability to utilize appropriate safety measures when providing care.

Education & Certification

• Must possess, as a minimum, a GED or high school diploma.
• Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.