Transcript Clerk Jobs

General Description of the Position

The transcript clerk is responsible for, but not limited to, executing and maintaining transcript requests; assisting with registration and graduation activities, answering telephone inquiries and other related duties as assigned by supervisor.

Essential Functions & Required Knowledge, Skills and Abilities

The following are the functions essential to performing this job.

• Assist with pre-registration and on-site registration
• Execute transcript requests
• Process Withdrawal forms
• Assist with Commencement activities
• Assist with midterm and final grading process
• Demonstrate ability to use Microsoft Word software to edit, create, proof, and produce documents. Store files on shared network.
• Assist with graduation clearance
• Enter academic transcripts on Banner
• Demonstrates compliance with policies, procedures, and regulations
• Plan for and assist with receptionist responsibilities as needed
• Plan and maintain filing system

The individual in this job must possess these skills and abilities or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Demonstrate mastery of office practices and procedures
• Demonstrate excellent oral and communications skills and ability to deal courteously with the public

Qualification Standards

• Successful experience: Record keeping and data entry; experience using a database; mastery of Microsoft Word software
• Other preferences: Experience working in a college or university student services office
• Education: High school graduation or GED equivalent

Performance Standards & EEO Statement

The criteria for evaluation in this position include, but are not limited to, the following:

• Demonstrate current knowledge of FERPA
• Provide periodic verbal and/or written project updates to Registrar
• Demonstrate knowledge of the New House School Fundamentals
• Demonstrate ability to use Banner software to process records and registration data
• Demonstrate efficient and courteous customer services

Salary Range:

$38,610 - $53,473 (Salary Group C-3)

Benefits

• Competitive full-time salary with performance-based incentives.

• Comprehensive remote work setup assistance.

• Ongoing training and skill development opportunities.

• Access to a supportive and collaborative work environment.

• Opportunity for career advancement within our expanding organization.

• Flexible work hours that empower you to manage your own schedule.

• Engaging virtual team-building activities and social events.

• Health and wellness benefits package.

• Make a meaningful impact by contributing to projects that shape our industry.

Note: This is a fully remote position open to candidates across the country. We are committed to promoting diversity and equal opportunity

Who We Are:

The Newhouse Academy of Public Communications, commonly known as Newhouse School, is the communications and journalism school of Syracuse University in Syracuse, New York. It has programs in print and broadcast journalism; music business; graphic design; advertising; public relations; and television, radio and film.

The school enrolls approximately 2,000 undergraduate students, 180 residential master’s degree students, 200 online master's degree students, and 15 doctoral degree candidates as of 2022.[5] Undergraduate admissions are highly selective. The school has about 80 full-time faculty members and about 50 adjunct instructors. Mark J. Lodato has been the dean of the Newhouse School since July 2020