Training Consultant Jobs

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
Our Client Services team at SeatGeek is responsible for the implementation and ongoing technical support of our clients using SeatGeek Enterprise Products & Services. Reporting to our Enablement Services Manager, you’ll be working to train and enable both our internal team and our clients to better utilize our products and services.
What You’ll Do

• Be a thought leader and expert product resource for our products including Unify, SRO, eSRO, SeatGeek.com, Amplify and SeatGeek Open distribution
• Share with clients ongoing best practices for system configuration and how they can use these configurations to accomplish their business technology goals
• Plan and deliver various e-learning opportunities including online webinars, microlearning videos, and interactive self-guided learning modules.
• Support the design and creation of learning content associated with both internal and client training programs
• Collaborate with our teams globally at SeatGeek to identify training needs and respond to those with thoughtfully designed and executed training
• Support SeatGeek Enterprise Training and Enablement program initiatives including but not limited to online Live Learning Webinars, , creation and publication of knowledge base articles, hosting of e-learning opportunities, etc.
• Plan, facilitate and lead SeatGeek internal and client training required for new hire onboarding, ongoing learning, new implementations projects and post-implementations project services as needed

What You Have

• Technical inclination
• Exceptional communication and collaboration skills
• Ability to project manage your tasks including prioritization, communication, scheduling, and organization
• Willingness to travel up to 50%+ of the time
• Fluency in learning management systems, presentation tools, and instructional design theories
• Natural ability to teach, present, and train
• 2+ years experience with client training in an enterprise SaaS environment

Perks

• Annual subscriptions to Headspace, Ginger.io, and One Medical
• 401(k) matching program
• Equity stake
• $120 a month to spend on tickets to live events
• Flexible PTO
• Health, vision, dental, and life insurance
• Annual subscription to Spotify, Apple Music, or Amazon music
• A WFH stipend to support your home office setup
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• Up to 16 weeks of paid family leave

The salary range for this role is $65,000-$100,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!