Trainer- Remote Jobs

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting Title
Trainer- REMOTE
Summary
This position develops, implements and manages learning interventions in support of SBU(s) employee learning and performance related projects.

• Provides support for business or systems migrations and new office openings.
• Collaborates with Corporate Operations, IT Project Management, Care Management Center (CMC) Learning and Performance and other stakeholders to work on projects, influence change management, drive training strategy and coordinate project rollouts.
• Supports iSeries/IP enhancements by participating in User Acceptance Testing (UAT), create training materials for UAT and Train the Trainer (TTT).
• Provides leadership and consultation to CMC Learning Leaders/Specialists on process improvement initiatives; share best practices, and create a virtual Learning Community.
• Serves as an advocate for learning and change management in project planning meetings and effectively communicate project plans, milestones and training strategy on an ongoing basis.
• Delivers Train the Trainer sessions using blended learning techniques and current learning technologies to ensure all CMCs have necessary information when there are changes to the iSeries/IP system.
• Delivers training through appropriate channels (e.g., classroom, teleconference, asynchronous and synchronous online) while incorporating instructional design principles and methodologies.
• Leads/co-leads the overall design, development and delivery of learning products/services/interventions, including specific needs analysis, learning outcomes definition, structure and design of learning product, implementation planning, communication with relevant stakeholders and follow up on evaluations for learning transfer.
• Provides support to other call center initiatives (non-iSeries). Support may take the form of serving as Project Manager, subject-matter expert, participating in UAT, designing/developing/delivering TTT, assisting with documentation, etc.
• Maintains accurate, current iSeries/IP training materials that Health Plan/Employer Solutions and Public Sector CMC Learning Teams can customize for new hire training.
• Serves as subject matter expert (SME) for CMC Learning Leaders/Specialist in reference to call center policies/procedures content as it relates to iSeries/IP.
• Designs and develops appropriate and effective instructional materials and content.
• Supports Learning and Performance department strategy, effectiveness, projects, processes, and team working environment.

Responsibilities

• Demonstrated understanding of instructional design, adult learning concepts, performance improvement, change management, and learning best practices.
• Ability to convert abstract ideas into concrete learning solutions and proven ability to communicate technical information to non-technical customers.
• Knowledge of managed care/utilization management policies, procedures and information systems gained from experience in a Call Center is strongly preferred.
• Experience with distance learning and learning technologies such as web-based training and authoring tools is strongly preferred.
• Strong interpersonal skills.
• Strong project management skills.
• 1+ year of formal training (classroom delivery, content design and development) experience.
• Familiarity with behavioral health and managed care business, operations, and systems migrations.
• 2+ years of experience leading and managing projects.
• Effective organizational, time management and communication skills, combined with attention to detail.
• 3-5 years of training experience in healthcare or insurance industry.
• Ability to function independently and as a team member.
• Equivalent combination of related experience and education will be considered.
• Experience with a Learning Management System is required.
• Strong working knowledge of MS Office suite of products.

Work Experience
Work Experience - Required
Healthcare, Training
Work Experience - Preferred
Education
Education - Required
Education - Preferred:
Bachelors
Certifications
Certifications - Required
Certifications - Preferred:
Potential pay for this position ranges from $51,230.00 - $76,850.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.
Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law.