Epic Prelude Cadence Trainer/Analyst

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:
This position is remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours are Monday through Friday from 8 a.m. to 4:30 p.m. While this position is designated as remote, based on current requirements hires must reside in Minnesota or Wisconsin.
New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
About the position type:
This is a full-time, benefit earning position.
This position is internally classified as an Administrative Assistant, Senior.
Click here to view the job classification specification.
In this position, you will:

• Collaborate with Epic internal services team and Epic technical support Prelude and Cadence.
• Maintain knowledge and stay current with processes for Revenue Cycle and professional billing.
• Acquire and maintain knowledge of functional areas supported by all of Revenue Cycle Epic applications.
• Support essential application functions, perform system configuration tasks, system upgrades, and patching.
• Create, develop, and update lesson plans, handouts, and slide presentations for end-users.
• Provide ongoing system evaluation and maintenance to ensure optimal performance and utilization.
• Maintain proficiency in claim and clearinghouse solutions.
• Train and work with end-users to enhance their understanding of available tools for operational efficiencies.

Need to have:

• Bachelor's degree or higher in public administration, business administration, or other field appropriate to the position and four or more years of experience working with the design, build, and implementation of Epic Prelude and Cadence modules or in a specialty area appropriate to the position.
• Eight or more years of experience working with the design, build, and implementation of Epic Prelude and Cadence modules or in a specialty area appropriate to the position.
• One of the following:
  • Eight or more years of experience working with the design, build, and implementation of Epic Prelude and Cadence modules or in a specialty area appropriate to the position.
  • Bachelor's degree or higher in public administration, business administration, or other field appropriate to the position and four or more years of experience working with the design, build, and implementation of Epic Prelude and Cadence modules or in a specialty area appropriate to the position.

Nice to have:

• Establish and maintain effective working relationships with all levels of staff and customers.
• Working in patient access, health information management, billing or claim operations.
• With Epic Ambulatory Revenue Cycle systems workflow (e.g., patient identity, registration, scheduling, etc.).
• Experience:
  • Supporting or working in clinical/revenue cycle system implementation.
  • Working in patient access, health information management, billing or claim operations.
  • With Epic Ambulatory Revenue Cycle systems workflow (e.g., patient identity, registration, scheduling, etc.).
• Ability to:
  • Establish and maintain effective working relationships with all levels of staff and customers.
  • Write and communicate technical information to a variety of technical and non-technical audiences.
• Write and communicate technical information to a variety of technical and non-technical audiences.
• Supporting or working in clinical/revenue cycle system implementation.

About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals - that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (log in as Guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
This position may have access to systems or other documentation that contains HIPAA data.
Applications will be referred to the hiring supervisor on an ongoing basis until the position is filled. Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.
If you have any questions, please contact:
Toufue Vue
[email protected]

Why work here?

Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed – not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't – including:

• Public service
• Generous benefits
• Competitive pay
• Meaningful work
• Work-life balance
• Commitment to your success
• Opportunities to grow

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

Employee Benefits Summary

Visit our benefits page to learn more: bridge.hennepin.us/eligibility.
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) .