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Trainer - Online Casino Dealer

Company

Evolution

Address Atlantic City, NJ, United States
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting
Expires 2023-05-23
Posted at 1 year ago
Job Description


We are looking for a Trainer to join our thriving Operations Team, which is currently increasing in line with the Talent Strategy, continued success of the team and business.


The chosen candidate will work under the Operations Manager in the on-boarding, training and continued improvement efforts for our Game Presenter team in our ever growing team in Atlantic City.


Responsibilities Include:


  • To work closely with the Uniform Specialist in regard to uniform orders.
  • To create and schedule in new training groups.
  • To liaise with recruiters and other members of the recruitment team and follow internal procedures.
  • Follow any reasonable request made by the company that meets the needs of the business.
  • Attend meetings, re-trainings and improve the quality of work whenever necessary.
  • Always be acquainted with all changes in procedures and assess and report the impact of such changes on the Training program to your manager.
  • Report to your manager about sickness and/or changes in the schedule.
  • To cross train with Floor Operations to ensure ability to work as a Floor Supervisor based on business needs
  • Ensure all procedural, legal and disciplinary procedures are followed by the trainees.
  • Inform the correct people, and the Head of Department, about any software or hardware issues.
  • Take responsibility to finish duties in and outside of working hours.
  • To perform other ad hoc duties and projects as asked by your direct manager, which are related to this position and which meet the qualifications.
  • To fill in Training Documents and reports.
  • To schedule and hold Re-training sessions with existing employees in order to improve the quality of work.
  • Assist in the continuing development of the training and recruitment program.
  • Report any failure by a team member to meet the company standards, to follow procedures or the legal requirements.
  • To attend and assess the trainee’s examination.
  • To attend to the trainees training on the Hot Stand by tables.
  • To replace team members during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered as additional work.
  • To prepare and update the training material/sessions and take full responsibility.
  • Be at the designated work place on time and in the appropriate work attire/uniform.
  • Ensure the correct skills of each game are taught to the trainees.


Qualifications


What would make you successful in this job:


  • Excellent communication and presentation skills
  • Knowledge of all game types offered
  • Knowledge of computer programs such as Microsoft office
  • Previous experience as a Game Presenter a plus
  • Ability to work a flexible schedule, specifically on Swing and Owl shifts
  • Ability to act as a role model in professional appearance in a business environment


Additional Information


  • Social & dynamic working environment
  • Professional and personal development – for the right person there is opportunity for the role to grow in responsibility
  • Competitive remuneration package


All your information will be kept confidential according to EEO guidelines.


About Us


Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.


Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.


Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).