Tower Attendant Jobs

Description
Tower Attendant The Strat (Las Vegas, NV) Description
Summary: Provides a hospitable, fun and safe ride experience for all guests and shows courtesy and helpfulness to all guests and employees. Follows all loading, unloading, operations and safety procedures for each attraction without fail.
Essential Functions

• Takes guests to their requested floors and ensures guests enter and exit elevators in a timely and safe manner
• Explains loading, unloading and safety procedures to guests as they arrive or depart areas and ensures they understand the importance of these procedures
• Ensures any special needs or assistance is provided to all guests requiring special attention due to physical disability
• Creates an atmosphere of fun and excitement
• Maintains proper elevator capacities at all times
• Answers guests’ questions regarding the rides, safety and other Stratosphere products and services and effectively responds to guest requests and complaints
• Notifies lead attendants, supervisor or tower dispatcher of any defective equipment or potential safety hazards and reacts professionally and rationally in emergency and pressure situations
• As required, ensures the attraction’s hourly guest capacity is maintained and traffic is documented
• Keeps guest queues and pre-loading areas clean and attractive
• Performs other duties as assigned
• Consistently follows all operating, safety and emergency evacuation procedures

Requirements
Qualifications/Requirements:

• Must be at least 18 years of age
• Availability to work all shifts is preferred
• Superior guest service skills and excellent verbal communication skills

Required Work Cards

• None

Physical Requirements

• Working outdoors (75% of the time)
• Vision, hearing and speech (critical)
• Ability to work in a moderately noisy environment with extreme weather conditions at extreme heights

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.