Title Clerk Jobs

About Bonhams

Bonhams is a global auction house with an 18th century heritage poised for transformative change. Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewellery, and entertainment memorabilia.

Our employees are passionate about their work and we pride ourselve s on a bespoke approach that aims to make every client feel important. It is an exciting time for our business and our global leadership team of art world professionals are now ready to for a People focused team to help them develop their talent strategy, strengthen our people brand globally, build organisational capability and drive process improvement.

About the Role

In your role as Title Clerk you will be responsible for vehicle titling and for the Department of Motor Vehicle DMV- specific deadlines regarding car dealership operations; ensuring that all titles title work and associated DMV paperwork are in hand prior to all sales; managing post-sale paperwork including Reports of Sale, DMV Transfer and Release of Liability forms, reassigning and sending titles to buyers, and managing all other DMV-related correspondence. You will plan for and maintain operational tasks as needed for each offsite department auction. Travelling to offsite sale events is required for this position.

Key Responsibilities

• Manage pre-sale and post-sale transfer of ownership processes for both consigners and buyers.
• Renew dealer licenses, and temporary permits for all dealerships.
• Manage all VIN verifications for all cars and motorcycles sold in the USA.
• Find third party dealers to run the auctions in the states where Bonhams is not a dealer.
• Participate on the catalog production to insure the accuracy of the vehicles information such as year, make, model, chassis and engine numbers.
• Supervise the compliance of the applicable laws and regulations to import/export vehicles for the auctions.
• Manage, process, and approve dealership invoices.
• Take the necessary actions to satisfy client concerns in a timely and cost-effective manner. Refer property related issues to appropriate specialist/consultant to answer as required. Escalate as needed.
• Travel to offsite sales events as needed.
• Lead dealership logistics and operations of every auction.
• Formulate the DMV and sales tax based on the buyer’s garage address.
• Keep up with the latest news, regulations, and deadlines that relate to all dealerships and DMV.
• Advise clients about acceptable ownership documents to offer their vehicles at the auctions.
• Coordinate with buyers and consignors post sale for removal of property and document exchange.
• Develop, cultivate and maintain client relationships and customer service.
• Create, process, and approve title and bond invoices.
• Manage the proper archive of the electronic and physical departmental files with all consignor and buyers documents for each auction.
• Organize the transportation of all vehicles to the Motorcar auctions.
• Global dealer advisor for all vehicles sold in our overseas auctions in the United Kingdom and Europe.
• Work with legal, accounting, and client services to ensure compliance of every sale
• Additional projects as work load permits.
• Manage and run operations, procedures, compliance, and licensing of five USA regular auctions in Arizona, California, Connecticut, Florida, and Rhode Island.
• Provide assistance to Customer Services in resolution of client issues as necessary.
• Support specialists team while consigning and selling cars.
• Find and negotiate long distance title and registration services.
• Manage all the administrative procedures that involve the consignment and transfer of ownership for vehicles offered/sold in all USA auctions from start to finish (such as contracts, liens, applicable sales tax, DMV forms, titling process, registration, and export/import documents)
• Manage the transfer of ownership of nearly 800 high value collectible cars and motorcycles a year

In addition to the tasks and responsibilities listed, you may be required to perform other duties as assigned by your Manager.

Key Skills and Attributes

• Excellent problem-resolution skills.
• Bachelor’s Degree and 2+ years’ experience in an office environment.
• Strong command of secretarial and administrative tasks.
• Upbeat nature and excellent customer relations skills.
• Basic understanding of sales tax laws, how tax applies to each specific vehicle sold, and ability to document tax exemptions and/or calculate the proper tax due on a sale.
• Exceptional organization and communication skills.
• PC proficiency with MS Office applications Word, Excel, Outlook and ability to learn other software programs.
• Ability to interact and build relationships with clients via email, phone, and in-person interaction.
• Knowledge of title/DMV issues required.
• Experience in a car dealership a plus.
• Ability to work under pressure and with multiple deadlines.
• Ability to be self-sufficient as well as team oriented

In addition to an active and progressive work environment, Bonhams offers a competitive benefits package, including medical, dental and vision insurance, retirement plans with a company match, flexible spending accounts and commuter benefits. We encourage a healthy work/life balance and offer a generous vacation policy.

We thank you for your interest in this position but please note that we will only contact candidates chosen for further consideration.

Bonhams is an Equal Opportunity Employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.