Tier 1 Help Desk Jobs

Support lab management team in a Tier 1 and 2 role as a systems administrator setting up accounts, imaging laptops, workstations, and servers, helping end user developers with issues with their equipment including the above plus MiFis. Work will include creating network white and blacklists, patching, and supporting security vulnerability mitigation.
Additional duties will include supporting LAN room maintenance including removing, configuring, and installing servers, switches, SANs, and UPSs. Work is normally Monday - Friday in the window of 0700-1800. Work may be required after hours and on weekends for scheduled or unscheduled maintenance. Work is primarily on site with possibility for occasional remote work.

Required Education, Experience, & Skills
IT centric technical training, education, or degree is needed to be successful.
Experience with Windows, Linux,
Experience with setting up Active Directory and Kerberos
Experience with imaging laptops and workstations
Experience setting up and managing backups
Ability to lift 50 lbs minimum and to rack servers, SANs, switches, and UPSs.

Preferred Education, Experience, & Skills
BS in Computer Science is preferred. Substitution with substantial IT experience may be approved by the customer.
Experience with MAC, iOS, and Android operating systems is preferred.
Experience with network cabling and labeling
Experience in a help desk tier 1 role
ITIL training is a plus

Pay Information
Full-Time Salary Range: $70516 - $119891

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference. Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. At BAE Systems, we celebrate the array of skills, experiences, and perspectives our employees bring to the table. For us, differences are a source of strength. We’re laser-focused on high performance, and we work hard every day to nurture an inclusive culture where all employees can innovate and thrive. Here, you will not only build your career, but you will also enjoy work-life balance, uncover new experiences, and collaborate with passionate colleagues.