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Tesla Advisor Jobs
Company | Tesla |
Address | West Palm Beach, FL, United States |
Employment type | PART_TIME |
Salary | |
Category | Renewable Energy Semiconductor Manufacturing,Motor Vehicle Manufacturing,Utilities |
Expires | 2023-06-13 |
Posted at | 1 year ago |
What To Expect
The Role
The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
Responsibilities
What You’ll Do
What You’ll Bring
Part-Time Employee Benefits
As a part-time Tesla employee, you will receive: 401(k) match Employee Assistance Program, Sick and Vacation time, and Paid Holidays Back-up childcare and employee discounts Dependent Care Flexible Spending Account
Full-time Employee Benefits As a full-time Tesla employee, you will receive: Full benefits from day 1 for you and your eligible dependents Aetna PPO and HSA plans (including infertility and transgender coverage) 2 medical plan choices with $0 paycheck contribution Vision & dental plans (including orthodontic coverage) Healthcare and Dependent Care Flexible Spending Accounts Company Paid HSA Contribution when enrolled in the High Deductible Medical Plan with HSA Company paid Life, AD&D, short-term and long-term disability 401(k) match, Employee Stock Purchase Plans, and other financial benefits Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays Back-up childcare and employee discounts Voluntary plans such as critical illness, hospital indemnity, accident insurance, and pet insurance Voluntary Identity Theft and Legal Services plans Adoption and surrogacy benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) LGBTQ+ care concierge services 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
The Role
The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
Responsibilities
What You’ll Do
- Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment
- Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
- Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
- Conduct direct deliveries from Delivery Centers to customer homes
- Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
- Perform additional responsibilities as assigned to meet business need
- Effectively present and sell and support the delivery and installation the entire Tesla eco-system
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
- Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
- Execute customer documents on delivery day
What You’ll Bring
- Positive, enthusiastic and passionate about the changes in the personal transportation industry
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Great attention to detail with strong organization and communication skills
- At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
- Proficient with Microsoft Office suite and CRM tools
- Legal right to work in the United States
- Must be at least 18 years of age and maintain a valid driver’s license and an acceptable and safe driving record
- Ability to work evening hours, weekends and holidays in a retail environment
- Must be able to successfully pass a pre-employment background check
- Ability to obtain appropriate state licensing, where applicable
Part-Time Employee Benefits
As a part-time Tesla employee, you will receive:
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
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