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Telecom Equipment Technician Jobs

Company

McEnroe Voice & Data
Address , Hunt Valley, 21031
Employment type
Salary
Expires 2023-10-12
Posted at 9 months ago
Job Description

McEnroe Voice & Data is a business to business voice and data company that implements and maintains our customers’ telecom equipment, video surveillance, and networks. Through our manufacturer partnerships, we offer both premise-based and hosted solutions to our customers. The systems we implement have features that include the full suite of unified communications capabilities – mobile collaboration, teleworkers, video conferencing, presence management, smart phone and tablet capabilities.

If you’re looking to work for a company who values its employees, and provides excellent benefits, see below for our current careers.


This is a great opportunity for an experienced technician who is energetic, outgoing, and organized. Our well-established voice and data company is looking for an experienced Telecom Equipment Technician. Familiarity with Mitel/Inter-Tel Systems, and Toshiba systems is a plus. We are not looking for cable only technicians. Salary and full benefits commensurate with experience.

Avaya experience is a plus.

Responsibilities

  • Track, log, and close service calls in company’s system accurately, and according to billing policies
  • Respond to customers’ service calls remotely from McEnroe Voice & Data offices
  • Respond to customers’ service calls on-site in the Baltimore/DC area, with courtesy and professionalism
  • Work with Project Coordinator and Account Manager programming and implementing new installs, upgrades, changes, and moves