Technology & Facilities Manager Jobs

The Technology & Facilities Manager has primary responsibility for assisting with facility operations and technology management for Newcomb Institute. The manager will oversee, maintain, and troubleshoot audio-visual equipment for all meeting and public spaces and workstations. The manager will assist with event set-ups and breakdowns as needed. The Manager will also be responsible for maintaining and tracking inventories and preventative maintenance for facility furniture, fixtures, and equipment (FF&E). The manager hires, trains, and manages student workers and student interns related to technology support and facilities maintenance. The manager also provides leadership for the strategic and operational management of technology and technology-related initiatives at the Newcomb Institute. The manager manages all aspects of IT needs for the Newcomb Institute, including administration, events, systems, project management, development and implementation of policies and procedures, and also supervises student delivery of user support services.

Required Knowledge, Skills, and Abilities

• Experience related to facility operations and management.

• Strong organizational, problem solving, and customer service skills.

• General understanding of audio-visual equipment.

• Ability to work some evenings and weekends and be on call after hours, as needed.

• Ability to assist with moving furniture and equipment for setups, as needed.

• Knowledge of Microsoft Office programs (Word, Excel, Power Point).

• Administrative ability in strategic planning, budgeting, and programming.

• Ability to establish relationships and work cooperatively with students, faculty, and staff.

• Ability to communicate with both non-technical end-users and technical staff.

• Demonstrated ability to learn and adapt to new technologies.

• Demonstrated ability to lead in a team environment.

Required Education and/or Experience • Bachelor’s Degree in a technology or STEM field required by date of hire, or degree in a related field with 3 years of related facilities operations and/or audio-visual technology support experience.

• Two years’ experience with desktop support in a mixed-platform environment including Macintosh or Windows.

Preferred Qualifications • Master’s Degree preferred.

• Proven leadership, communication, and interpersonal skills to work with diverse client base.

• Skilled knowledge of operation and troubleshooting audio-visual equipment.

• Knowledge, training, and experience in event operations.

• Commitment to developing technology skills among underrepresented groups.

• Knowledge of women’s and/or gender studies, women in higher education, or women in science and technology.