Technical Writer (Remote) Jobs

Senior Associate – Technical Writer
Location: Mesa, AZ - Remote or Hybrid (2 days/week)
Job ID: 55033071
Build a Meaningful Career and Transform Healthcare with Cognizant TriZetto
When you join Cognizant’s TriZetto Product House you not only touch the future, but you shape the next generation of Healthcare. Come be part of a culture that Innovates through hackathons, celebrates through numerous rewards and recognition programs, and recreates through various flexible workforce benefits supporting a healthy work/life balance. Apply today and begin building a meaningful career that matters. (TriZetto Overview)
As a Technical Writer Senior Associate at Cognizant TriZetto, you will be responsible for designing, writing, and editing documentation to help customers understand and effectively use Cognizant TriZetto products. The documentation encompasses wiki topics, help topics, and videos, as well as traditional documents.
Job Title: Senior Associate – Technical Writer
Role: Individual Contributor
Essential Functions

• Write and edit documentation describing new product features for end users and/or technical users.
• Work with software engineers, quality assurance engineers, product management, and product/solution owners to determine information clients need to know about the product. The writer should be comfortable with both technical and non-technical (or business-related) aspects of the product.
• Conduct reviews with various stakeholders to ensure accuracy of content.
• Edit documentation describing defect fixes, based on a standard template.
• Conduct peer reviews with the writing team to ensure consistency and quality of the documentation.
• Respond to client comments received through the Wiki or other avenues.

Qualifications
Education: Bachelor's degree. An equivalent combination of education and work experience may be taken into consideration in lieu of a degree.
Required Experience
A minimum of three years' experience writing and editing software documentation. Healthcare experience preferred.
Desired Experience

• Experience working in an Agile software development environment.
• Experience prioritizing multiple deliverables and deadlines.
• Experience supporting multiple teams.

Behavioral Competencies

• Ability to quickly and positively adapt to change.
• Comfortable and competent at engaging remotely (via videoconference) with diverse teams.
• Demonstrated ability to explain complex concepts and procedures in a way that can be understood by a diverse group of end-users.
• Strong organizational and prioritization skills and demonstrated attention to detail.
• A creative and objective-oriented focus.
• Comfortable with writing technical product documentation.
• Independent and able to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Technical Competencies

• Help systems
• Experience using authoring tools such as Atlassian Confluence and standard word processing tools such as Microsoft Word.
• OpenAPI documentation
• Adobe Acrobat
• Experience with wikis and/or video editing software is preferred.
• Experience with the following is a plus:

Employee Status: Full Time Employee
Shift: Day Job
Travel: No
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jul 10 2023
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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