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Technical Writer Jobs
Company | Jobot |
Address | Houston, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-08-05 |
Posted at | 10 months ago |
Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!
Why join us?
Why join us?
- Develop clear and concise help documentation, user guides, FAQs, and knowledge base articles using Document360.
- Organize and structure information effectively to ensure easy navigation and accessibility for end-users.
- Implement best practices in technical writing and ensure adherence to company standards and guidelines.
- Identify opportunities for process improvement and propose strategies to enhance the effectiveness and usability of documentation.
- Create comprehensive and user-friendly standard operating procedures (SOPs) for various departments and processes within the organization.
- Conduct thorough research and analysis to gather relevant information, ensuring accuracy and completeness of content.
- Collaborate with subject matter experts (SMEs) and stakeholders to gather information and understand the processes, systems, and products that need documentation.
- Edit and proofread documentation to ensure clarity, consistency, and adherence to style guidelines.
- Continuously update and maintain existing documentation to reflect changes in processes, systems, or products.
- Collaborate with cross-functional teams, including developers, product managers, and quality assurance, to gather insights and ensure accuracy of technical information.
- Work closely with the development team to understand new features, updates, and product changes in order to accurately document them.
- Knowledge of software development processes and terminology is preferred
- Experience in creating documentation for software applications, APIs, or cloud-based platforms is a plus
- Expertise in Microsoft Word and other editing tools
- Familiarity with version control systems and content management tools is a plus
- Familiarity with Document360, M-Files or similar tools
- Proficiency in organizing and structuring information using headings, lists, tables, and other formatting techniques
- Ability to work independently and manage multiple projects with varying deadlines
- Excellent writing and editing skills, with a strong attention to detail and the ability to convey complex information in a clear and concise manner
- Strong interpersonal skills and the ability to collaborate effectively with subject matter experts and cross-functional teams
- Proven experience as a Technical Writer, creating SOPs, help documentation, and user guides
- Solid understanding of technical writing principles, including audience analysis, content organization, and information design
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