Technical Program Manager (Remote)

Department: TPM
Employment Type: Full Time
Location: Minneapolis, MN
Reporting To: Heather Ladd
Description
We're SmartThings, one of the leading IoT ecosystems in the world, creating the most effortless way for anyone to create a smart home. As an independent subsidiary of Samsung, our corporate offices are based in Minneapolis, the Bay Area, and remote home offices throughout the US.
SmartThings' culture is built on our core values, offering singular opportunities to make a real, immediate impact in every role. With our focus on trusted ownership, connected leadership and radical empathy, we embrace inclusive practices and celebrate everyone's uniqueness on our team.
Like the smartphone revolution, smart home technology is transforming the way we interact with the world around us. With SmartThings products, we're reducing global emissions, improving service industries, and creating a safer, smarter planet. Come be a part of the transformation with us!
About The Team
SmartThings is seeking a Technical Program Manager (TPM) to drive our leading-edge projects. As a TPM at SmartThings, you will help lead complex software development projects through the entire lifecycle—from requirements definition to production deployment. By coordinating projects, resolving operational and technical issues, and supporting key product development processes, you will deliver products and integrations that create value for SmartThings and our partners. Your work will be highly visible, showcased in globally-delivered products and services.
Key Responsibilities

• Provide program and project status updates to executives, engineering teams, and other stakeholders
• Partner with SmartThings stakeholders to implement process improvements within the software development life cycle and program management process.
• Support the delivery of programs that support our business objectives and strategic priorities.
• Act as a dedicated point of contact for SmartThings partners and internal stakeholders, including business and technical issues, defect escalations, and schedule coordination
• Work with cross functional teams to define projects, collect requirements, and develop project milestones and dependencies.

Skills Knowledge And Expertise
Inclusive Hiring Practices
Our hiring team is passionate about diversity, equity and inclusion, and the data shows that candidates from underrepresented groups are less likely than others to apply for a career opportunity if their qualifications and experience don't appear to be an identical match. We welcome candidates from every professional background, so even if you aren't certain you meet every requirement, we encourage you to apply!
Requirements

• Excellent communication skills, including the ability to communicate clearly, logically, and with precision.
• High attention to detail, organized.
• Willingness to meet after normal work hours for meetings with partners and colleagues overseas.
• 2-3 years of project management experience
• Strong analytical skills.
• Experience working across time zones, geographies, languages, and cultures.

Nice to have

• Knowledge of mobile and cloud software development
• Experience with Jira or similar task management tool
• International business and organizational experience
• Knowledge of Korean language

SmartThings Benefits
Why You'll Love Working at SmartThings

• Our commitment to diversity, equity, inclusion and belonging is embedded into our culture and our work, and you'll have opportunities to join forums and groups and participate in our ongoing projects.
• We believe in autonomy & taking initiative.
• We take what we do seriously–we don't take ourselves seriously.
• We love solving problems, thinking creatively, and trying new things.
• We are a technologically and data-driven business.
• We have a smart, experienced leadership team that wants to do it right and is open to new ideas.
• We are committed to our customers and developers.
• You'll receive a competitive compensation package and comprehensive health benefits (medical, dental, vision, HSA with employer contribution, life & disability insurance, a competitive 401(k) with a 5% employer match, and more)
• You'll enjoy work/life flexibility through our unlimited PTO plan, 12 paid holidays each year, and an emphasis on work/life balance.
• We are a group of bright, kind, and goal-oriented people. You can be your authentic self here, and are empowered to encourage others to do the same!
• You'll have access to generous paid leave for parents, including 8 weeks Parental Leave and 8 more weeks for Childbirth Recovery Leave paid at 100%
• We are a successful, fast-growing company at the forefront of IoT.

Compensation for this role for a candidate based in Minnesota is expected to be between $91,658 and $128,321, for a candidate based in Colorado is expected to be between $93,261 and $130,565, for a candidate based in Washington is expected to be between $101,044 and $141,462, for a candidate in NYC is expected to be between $99,444 and $139,222, and for a candidate based in California is expected to be between $107,692 and $150,769, and may be higher or lower in other States due to geographic differentials in the labor market.