Systems It Specialist - Lehi, Ut

About Dandy
Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.
About The Role
Dandy is hiring an IT Systems Administrator to join our rapidly growing venture-backed company. The IT Department owns all technology needs for the manufacturing arm of Dandy. In this role, you’ll assist the IT Manager with various tasks to ensure the high reliability of the manufacturing IT infrastructure. This is an excellent opportunity for someone who wants to flex many skills at once and learn new things quickly. We are rapidly expanding and will have many opportunities for this role to expand along with it. If you like working in a fast-paced environment that is constantly evolving and improving, this is a great place for you!
What You'll Do

• Manage user accounts and access controls, including Active Directory and other authentication mechanisms
• Monitor system performance and ensure the availability and reliability of all IT systems
• Stay up-to-date with emerging trends and technologies in the field of IT
• Provide technical support to end-users, including remote support
• Participate in an on-call rotation for after-hours support and incident response.
• Assist with IT projects and initiatives as needed
• Troubleshoot and resolve technical issues related to network, server, and workstation systems
• Assist in the installation, configuration, and maintenance of computer hardware, software, and peripherals

What We're Looking For

• Knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VPN, and VLANs
• Familiarity with Microsoft Windows Server and Active Directory
• Excellent communication and interpersonal skills
• Availability to participate in an on-call rotation for after-hours support and incident response.
• Familiarity with macOS operating systems and hardware
• Experience with virtualization technologies, such as Hyper-V
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills

Bonus Points For

• Experience with cloud computing platforms, such as AWS or Azure
• Relevant industry certifications, such as CompTIA A+, Network+, or Microsoft MCP
• Familiarity with scripting languages, such as PowerShell or Bash
• Understanding of ITIL principles and best practices
• Bachelor's degree in Computer Science, Information Technology, or a related field

In addition, Dandy offers a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.
Dandy is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status or any other legally protected characteristics.