Svp, Operational Resiliency Data And Metrics

Role: Operational Resiliency Data and Metrics
Summary
The COO Team for Operational Resiliency, CASS and Control is primarily responsible for the day-to-day enablement of the unit’s strategy. The COO team works collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency of the function and the business in the management of risk.
This role reports to the COO of Operational Resiliency, CASS and Control and acts as the Lead of the Data Analytics & Reporting team and is responsible for the management of the strategy on First Line of Defense (1LOD) risk data measurement, analytics and reporting for Asset Servicing both at an aggregated, Business Team, Regional and Legal Entity level. This data can then be used by Control, Resiliency and CASS SMEs to further assess aggregate risk, thematic risk, concentration risk and enable risk escalation.
The role holder will need to be an expert on data analytics methodology, measurement and tooling, and have the ability to manage multiple projects as well as ensuring BAU commitments are fulfilled, working closely with the Second Line Risk Analytics team. The output of these metrics will be used by the team in reporting to senior management, the Board, and in some cases our regulators.
We are looking for a transformational leader who can move us from static metric reporting to automated on demand reporting for the 1LOD Oversight team and our business leadership to understand the risk in their business, linking into our Risk Appetite.
MAJOR DUTIES

• Mature our current risk reporting dashboards. Working closely with metric and data owners to identify areas of opportunity for improvements and driving those changes through the governance processes on a periodic basis.
• Develop the standard for governing risk reporting.
• On at least an annual basis, lead the assessment of the Risk Appetite and risk profile and alignment to the risk inventory and control objectives for Asset Servicing. This will include evaluation of all data points, trends, and identification of areas of risk exposure for the business unit.
• Develop automated tracking and reporting mechanisms to move from PowerPoint reporting to an on-demand dashboard capability for the 1LOD teams and different levels of leadership and risk reporting.
• Drive a comprehensive risk metrics reporting program for Asset Servicing 1LOD. This includes oversight and challenge to quality of metrics, data lineage, change management, and threshold /escalation criteria linked into NT’s Risk Appetite.
• Linking in with existing programs to build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources including working within the Data Hub and Data Mesh.
• Develops working relationship with other departments globally, particularly Risk, Compliance, and IT.
• Displays a balanced, cross-functional perspective, liaising within the department to improve efficiency, effectiveness and productivity.
• Responsible for leading the Data Analytics & Reporting team, supporting the department Objectives & Key Results and identification of key risks and dependencies.

Knowledge/Skills

• Experience working with Microsoft Office products: Extensive skills within PowerPoint, Excel, and Word are a must. Experience with PowerBI and Tableau is a plus.
• Experience in risk domains and frameworks with a focus on risk reporting
• An understanding of Data Analytic processes or principles in order to aggregate and analyze trends within the metrics.
• Leadership and organizational skills. Able to influence the activities across multiple teams and across business unit.
• Able to effectively participate in projects and complete multiple tasks simultaneously and efficiently while maintaining a sense of urgency and attention to detail.
• Experience developing and maturing risk metrics to meet global regulatory requirements to include data lineage and change management governance.
• Experience working across lines of defense, particularly as it relates to risk reporting.
• Strong written and verbal communication skills. Able to prepare clearly written, organized documents, reports and communications that demonstrate proper justification and support for any conclusions and assessment results.

Experience

• 3+ years’ experience in developing Risk Management Dashboards and corresponding metrics program to include Executive level metrics and reporting.
• A College or University degree and/or 10+ years of relevant work experience for a financial industry with project management and organizational skills.

Work With Us
We work hard to create an inclusive environment where every individual feels respected and empowered to play a critical role in our success. But we also believe balance isn’t just important – it’s essential. That’s why we offer a robust set of benefits that allow for both a compelling career and a fulfilling life:
Financial – Life Insurance, Disability Plans, Pension/Gratuity, Annual Pay Review
Work-Life Balance – Flexible Work Options, Incremental Annual Leave, Paid Community Volunteer Days
Professional Development – Career Paths, Educational Assistance, Recognition Program, NT University, and employee-led Business Resource Councils dedicated to an inclusive culture
Health & Well-being –Medical Insurance, Active Sports & Social Clubs (lunchtime and after-work groups), Employee Assistance Progra
Additional Information