Support Specialist Jobs

NICU Cohort 28JOB SUMMARY
Performs general cleaning tasks in assigned areas. Ensures equipment is clean and ready for use by others within the department. Stocks supplies and maintains appropriate inventory levels. Interacts with visitors and staff in a friendly, professional manner.KEY RESPONSIBILITIES• Cleans Assigned Area(s).• Cleans assigned areas including equipment according to established procedures.• Removes soiled items and/or empties waste.• Uses chemicals and supplies appropriately.• Maintains Appropriate Inventory/Equipment Levels• Stocks assigned areas with appropriate levels of supplies.• Notifies supervisor of any maintenance or inventory needs.• Customer Service• Greets visitors cheerfully and offers assistance when needed.• Interfaces with other staff in a friendly, professional manner.TECHNICAL CAPABILITIES* Organizational Impact: Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance. * Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed. * Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job. * Team Interaction: Individually contributes to the team.Delivering Excellent Services : Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality : Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation :Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.Relevant Work ExperienceLess than 1 yearHigh School Diploma or GED