Support Coordinator - Community Living

Position Purpose:

The Support Coordinator- Community Living has the primary responsibility of supporting the Assistant Director-Community Living to ensure quality services are provided and the level of care and dignity individuals in VersAbility’s homes and residential programs is maintained at optimal levels. This directly affects the image and reputation of VersAbility in the community and by extension, on the communities’ perception of people with disabilities.

Qualifications/Skills Knowledge & Abilities:

COVID-19 Considerations:

Proof of COVID-19 vaccinations is required for employment. Masks are required.

Education: Bachelors degree in human services, psychology or a related field required. Must be able to maintain CPR, CPI, first aid and medication administration certifications on an ongoing basis. Must have a safe driving record and a valid state drivers license

Experience: Two years experience working with adults with developmental and other disabilities, - or experience interpreting and implementing regulations, or designing and implementing programs, - or other equivalent experience that would prepare for this position.

Knowledge, Skills and Abilities:
Knowledge of accreditation requirements for programs
Knowledge of certification requirements for programs
Knowledge of developmental services
Knowledge of implementation processes
Knowledge of legal requirements for programs
Knowledge of licensing requirements for programs
Knowledge of licensing requirements for programs
Skill in organization
Skill with interpersonal relationships
Skill with oral communication
Skill with written communication
Ability to administer a systems approach
Ability to administer regulation and standards
Ability to foster positive relationships
Ability to multi-task

Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

Accountability: Exhibits and willingness to accept responsibility and be held accountable for actions
Adaptability: Exhibits the ability to change
Attendance and Punctuality: Contributes reliably to the workplace by being in attendance regularly and by arriving punctually
Collaboration: Works to produce mutually beneficial outcomes. Promotes collaborative work situations
Communication: Communicates effectively in all forms
Computer Literacy: Uses technology at work to be a participating, vital member of the team. Minimally, can access company email and
does so on a regular basis, can access the HRIS system for personal needs and does so regularly
Confidentiality: Respects and adheres to ethical principles regarding data protection and confidentiality of information
Customer Focus: Knows the (internal and external) customer business needs and acts accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service
Dependability: Can be relied upon to complete assigned tasks promptly and efficiently
Ethics and Integrity: Exhibits uncompromising integrity and commitment to the organizations values, human resource principles, and
business conduct policies; builds trust and instills confidence through mutually respectful, ongoing conversation
Flexibility: Exhibits the ability to readily modify, respond to, and integrate change with minimal personal resistance
Following Directions: Exhibits the ability to effectively hear, understand, and follow directions or instructions; the willingness to postpone
making personal decisions or acting until fully hearing the assignment
Initiative: Willing to do more than is required or expected in the job. Goes beyond what is expected in the assignment, task, or job description
without being asked
Interaction with Others: The extent to which the employee interacts with clients, peers, subordinates, families, individuals, vendors, and
other business partners in a positive, collaborative, and professional manner
Positive Attitude: Exhibits an attitude that expresses favor towards people, places, things, or events
Professionalism: Thinking carefully about the likely effects on others of ones words, actions, appearances, and mode of behavior
Quality: Produces results or provides services that meets or exceeds company standards

Environmental: Work is generally performed indoors. Lifting of objects as heavy as twenty pounds. Requires some driving.

Certifications: None