Supervisor Patient Financial Services

The Supervisor of Patient Financial Services is a frontline supervisory role responsible for ensuring the timely and accurate collection of cash resolving outstanding accounts receivable. This position operates independently and directly supervises patient financial services staff. This position requires complex data analysis and is required to make independent decisions within the scope of responsibility. Major decisions are subject to the review and approval of the Manager, Director or Vice President. Internal contacts consist of all levels of staff and management throughout MHS. External contacts consist of patients and their families, insurance companies, physicians and their staff, state and federal agencies, auditors, and vendors. Contacts are for the purpose of resolving problems and issues, and discussing sensitive and confidential information with all contact levels.

• Associate’s degree in business, accounting or finance or 2 years’ experience in lieu of degree will be considered
• Two (2) years of experience performing billing, collections, accounts receivable or claims processing work in a healthcare organization
• Previous experience and demonstrated skills in a supervisory or lead capacity

• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountain, and forest at every turn
• Employee-centric: Named Forbes "America's Best Employers by State" in 2021
• Market Leadership: Washington's largest community-based, locally governed health system
• Mission-driven: Partnering for healing and a healthy future
• Technology: "Most Wired" healthcare system 10 years in a row

MultiCare provides a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, MultiCare shares a competitive range of compensation for candidates hired into each position. The starting pay for this position is $59,136.00 and the pay scale is $59,136.00 - $85,120.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.