Sup Supply Chain Ops Ii

Responsibilities

Core Responsibilites and Essential Functions

• Assist with interviewing, hiring, and developing new team members.
• Manages supply acquisition and distribution process for stock and nonstock purchased items including special items.
• Assist with coordinating orientation and training for all team members.
• Serves as key Supply Chain Operations liaison to customers within areas of responsibility.
• Creates a work environment that promotes a high-level of employee engagement using GPTW results as a tool for establishing goals.
• Facilitates and authorizes after-hour and/or weekend emergency calls to the Wellstar CSC or other Wellstar facilities to obtain required supplies.
• Manages flow of departmental activities to ensure customer needs are met.
• Manages shipping and receiving activities for facility including overseeing all inbound and outbound shipments.
• Facilitates and submits special, nonstock, and stock item requests via the ACI (Add/Change/inactivate) process.
• Facilitates staffing coverage during employee absences to ensure all daily duties are completed.
• Ensures proper tracking of implants, bone, tissue and other high dollar supplies and medical devices.
• Ensures new team member on-boarding is completed in a timely manner.
• Engages senior buyer and vendors to investigate delayed, lost, and/or shipments arriving devoid of proper documentation.
• Accountable for all hospital inbound and outbound freight shipping and expenses.
• Customer Service:
• Manages staffing schedules to ensure adequate staffing for department/facility operations.
• Accountable for accurate hand-held bar code scanning for supply management.
• Assist with coordinating onsite vendor inventory to ensure vendors understand and comply with organizational policies and procedures.
• Oversees order statuses/backorders, verifies, and replenishes all incoming supplies.
• Trouble shoots after-hour and/or weekend supply issues.
• Designs and constructs new supply storage rooms, as required.
• Assist with establishing and/or executing department COSS action planning and goals.
• Ensures pricing compliance on bill-only requisitions.
• Assists year-end physical inventory counts satisfying internal audit requests.
• Responsible for monthly on-call duties.
• Manages direct reports against metrics related to goals/objectives, policies, and procedures to assure the department operates within the Supply Chain and system wide initiatives and goals.
• Assists with identifying and implementing cost optimization opportunities.
• Ensures product expiration dates are managed and stock is routinely rotated during replenishment process.
• An active participant on Environment of Care, Emergency Preparedness, and Linen team committees.
• Operations Management
• Oversees bill only processes, ensuring correct items are accounted for by vendors, clinical coordinators, circulators, and coders/billers.
• Practices and ensures adherence to The Joint Commission Standards, OSHA, and system safety and quality policies via routine supply room inspections.
• Holds team accountable for expiring/slow moving/obsolete stock item for pars.
• Responds to internal and external customer inquiries in a professional and timely manner.
• Accepts after-hour and/or weekend calls from team members and hospital end-users.
• Manages perpetual/periodic inventory and performs cycle-counts to ensure accurate receipts and/or issues of supplies.
• Coordinates internal/external courier services to transport supplies between facilities.
• Performs semiannual and annual personnel evaluations.
• Assists with coordination of product evaluations, standardization, and conversions.
• Financial
• Monitors, manages, and approves staffing time and attendance.
• Quality and Safety
• Manages freight and shipping expenses for all nonstock and/or direct shipped orders.
• Ensures best practice supply chain processes for inventory, receiving, and supply replenishment in all areas of responsibility.
• Generates par utilization reports for department leaders.
• Ensures proper handling and removal of expired products.
• Manages FDA recall processes for areas of responsibility, ensuring correct reporting and handling of product within established timelines and procedures.
• Monitors and manages consignment and vendor managed inventory.
• Assists Supply Chain leadership with financial analyses, metrics data and reports.
• Collects par level, order history and product usage data to perform analysis and make recommendations to department leaders for optimal par level management and supply cost reductions.
• Serves as a liaison between Supply Chain teams and end-users.
• Creates a work environment that promotes premier customer service in all areas of responsibility.
• Works with direct leader, CQVA, VA Process Improvement, clinical leadership, and/or clinical educators to ensure proper training on new or substituted products.
• Resolves receipt discrepancies and coordinates resolutions with Buyer/Purchasing team.
• Receives, handles, transports, and stores bone and tissue. Accountable for accurate records of bone & tissue tracking transport log.
• Maintains personnel files for evaluation and coaching/disciplinary purposes.
• Assists in management and maintenance of par forms in Lawson and Mobile Supply Chain systems.
• Inventory Management
• Monitors performance and quality assurance standards for supply and distribution processes.
• Oversees product returns, product recalls, and product substitutions and ensures proper credit.
• Holds team accountable for ensuring supply locations are organized, adequately stocked, and properly labeled.
• Identifies, recommends and/or removes slow moving/obsolete items to capture savings.
• Facilitates change management through effective communication and proper planning.
• Accountable for creating and managing supply par-level maintenance.
• Performs monthly department supply rounding.
• Reports and records error picks, overages, and shortages to CSC and/or Purchasing.
• Serves as internal expert on all implantable device agreements and educates direct reports on contracts.
• Ensures supply areas are maintained and clearly labeled for safety.

Required for All Jobs

• Performs other duties as assigned
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

Qualifications

Required Minimum Education

• Bachelor's Degree in a supply chain, or business-related field Preferred
• High school diploma Required or
• GED or equivalent Required and

Required Minimum Experience

• Minimum 3 years of management with supervision of staff, preferably in a hospital environment. Required
• Minimum 5 years supply chain, logistics, inventory, receiving, and/or distribution experience, preferably in a clinical supply setting. Required and

Required Minimum Skills

• Analytical Abilities: Requires moderate analytical ability for data analysis from the ERP systems to identify supply chain initiatives, establish baselines, and develop work plans for implementation as well as track and report savings.

Requires understanding of Lean principles. Knowledgeable of medical supply terminology. Medium

• System applications: Lawson & Mobile Supply Chain with full functionality of access to defined cost centers, Lawson including manager dashboard, Outlook, Shared drive (F:\Shr_data\MM), Kronos, Office Depot, RND, Remote desktop, Success factors, iCIMS, Green Security, Blue Bin/Kanban Systems, GreenLight, GHX, and ECRI. High
• Interpersonal Skills: Requires strong communication skills to manage staff, communicate with customers, and interact with other Supply Chain entities/leadership. High
• Clerical Skills: Intermediate level of proficiency in Microsoft Word, PowerPoint, and Excel. Medium

Required Minimum License(s) And Certification(s)

Additional Licenses and Certifications