Student Services Director (Admissions & Records)

$81,278$- 105,662, DOE/annually, DOE

121

The standard work schedule will be Monday - Friday 8:00am - 5:00pm during the Academic Year. Some evenings and weekends may be required.

7:00am - 6:00pm during the Summer Months

This position offers remote work allowing employees a combination of onsite and work from home options. Remote work schedule will be determined upon hire.

12 Months

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Named 19th Best Employer for Women by Forbes
• 2020 Healthy Arizona Worksites Program recipient
• 2019 No. 42 in Arizona’s Best Employers
• One of the largest community college systems in the country

GateWay Community College is a Hispanic Serving Institution with one of the most diverse student bodies in the Maricopa Community College district. Over 46% of our students indicate Hispanic heritage and better than half of the student population represents more than 40 countries.

GateWay Community College is seeking to attract candidates who want to help us continue building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. GateWay Community College understands that diversity is integral to excellence. We honor diverse experiences and perspectives, strive to create welcoming, inclusive, respectful learning environments, and promote access, opportunity and justice.

We are looking for equity-minded applicants who reflect, and demonstrate sensitivity to and understanding of, the diverse communities and populations that make Arizona a rich and vibrant place to live and work. When you join the team at GateWay, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice built on broad collaboration among faculty, staff, students, and community partners. In deciding whether to apply for a position at GateWay, you are strongly encouraged to consider whether your values align with our Vision, Mission, Goals, and Values.

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:

• Mobile On-site Mammography Screenings
• 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
• Flexible work schedules
• Employee Assistance Program (EAP)
• Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
• Diabetes Empowerment Education Program
• Pre-Retirement Events
• Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
• Maricopa Employee Health & Wellness Program:
  • Sight-On-Site Eye Care Services
  • Diabetes Empowerment Education Program
  • Mobile On-site Mammography Screenings
  • Employee Assistance Program (EAP)
  • Wondr™ online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
  • Pre-Retirement Events
• Sight-On-Site Eye Care Services
• Tuition reimbursement for employees and dependents (if applicable)
• Paid vacation, sick, and personal time (if applicable)
• Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
• $4,000 Annual professional development growth funding (if applicable)
• Wondr™ online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
• 16 paid observed holidays

GateWay Community College (GWCC) is seeking a full-time, Student Services Director of Admissions and Records. The Director of Admissions and Records serves as the Registrar and provides leadership, directs, and coordinates all functions related to the Admissions and Records Office. The Director will have specialized and in-depth knowledge of regulations, policies, educational codes, and guidelines governing community college admissions and records, international students, and veterans programs. Additionally, the Director will have in-depth knowledge of regulations governing clock hour enrollment, residency, student fees, maintenance of instructor and student records, international students, transcript evaluation, certificate of completion, graduation, and attendance accounting for state and federal audit standards, requirements, and processes. In this role, the Director will manage and supervise staff and ensure compliance with state and federal law, MCCCD policy and other applicable rules and regulations. The Director is expected to create a friendly, inclusive and compassionate environment for students and at the same time resolve complex and difficult student, faculty, and staff issues. The Director must be innovative, collaborative, and proactive and constantly strive for continuous improvement in service, efficiency, automation and compliance as well as document business processes and create quality assurance checks so that others in the department and/or the college can be trained on admissions, records, and registration processes. To best serve the students, department, and college, this position requires a physical presence on campus, with the possibility of partial remote work depending on business needs.

Please read the "How to Apply" section to avoid incomplete application materials.

40%- Responsible for administering admissions, records and registration at the college; develops and administers policies pertaining to the overall record keeping function of the college including class rosters, grading, student applications, permanent records, transcripts, grading, withdrawals, computer processing and statistical information; ensures compliance with state, federal and district regulations; implements business practices to protect the security and confidentiality of student records; prepares and certifies enrollment reports for state aid; assists with internal and external audits; serves as the Registrar for the college; Collaboratively leads and promotes the philosophy of the OneStop service by coordinating and developing service enhancements for the OneStop Enrollment Services Center.

20%- Directs the work of all staff in Admissions and Records. Ensures compliance with state and federal laws and MCCD policies, regulations, and procedures; confidentiality of student records; records retention policies; grade submission and other regulations.

20%- Interprets catalog policies and administrative regulations; resolves student problems related to area of responsibility; reviews and acts on student appeals; advises on and enforces college policies; corresponds with and works with faculty on related enrollment or graduation issues

10%- Coordinates functions with other college personnel; serves on various college and district committees; represents the college on the district-wide A&R Council and Maricopa initiatives

Master’s Degree from a regionally accredited institution in education, educational leadership or related field and four (4) years of educational program administration experience that includes two (2) years of management and supervision.

OR

Bachelor’s Degree from a regionally accredited institution in education, educational leadership or related field and six (6) years of educational program administration experience that includes two (2) years of management and supervision.

OR

Associate’s Degree from a regionally accredited institution and eight (8) years of educational program administration experience that includes two (2) years of management and supervision.

OR

High School Diploma or GED and ten (10) years of educational program administration experience that includes two (2) years of management and supervision.

A. Five (5) years of experience as a director, manager or registrar in Admissions & Records in a college or university setting

B. Experience working with a diverse population such as students, staff and faculty

C. Five (5) or more years of experience administering and interpreting policies and regulations

D. Five (5) or more years of direct and indirect supervisory experience including hiring, training, coaching, performance review, and corrective action

E. Three (3) or more years of experience working with student information systems such as Peoplesoft, Banner, etc.

F. Experience with clock hour enrollment processes

• May require some evenings or weekends
• Will be required to travel or be assigned to all GateWay locations
• May require prolonged periods of viewing a computer screen
• MCCCD does not sponsor individuals for any type of work visas
• May be required to lift or carry up to #25 lbs

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
• Indicate whether former or current employment is Full-Time or;
• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)

Open until filled. First review July 18, 2023.

• Applications received after the review date may not be screened.

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.