Student Life Services Coordinator

Goshen College seeks to fill the position of Student Life Services Coordinator. This position oversees scheduling for counseling and health services and manages health and counseling records. The coordinator manages incoming health forms and works to transfer data to Goshen Family Physicians. The coordinator also manages Vector solution assignment and tracking for all students. Additionally, the coordinator serves as an administrative assistant to the dean and assistant dean of students. The coordinator also coordinates the on-campus student Food Pantry. The student services coordinator is a liaison to students facing financial barriers through the Food Pantry and management of the Benevolent Fund.
The pay rate for this position is $13.50-14.50/hour, depending on experience. This is a 0.75 FTE position, 30 hours per week and offers full benefits.
Benefits Offered

• Flexible Spending Account
• Paid holidays, vacation/sick leave
• Health insurance (employee only premium paid by Goshen College)
• Dental and vision insurance
• Tuition discounts
• Free employee membership to Recreation-Fitness Center
• Retirement plans

Required Qualifications
See more benefits details here.

• Success at managing a wide array of tasks and projects and an ability to thrive in a fast-paced work environment
• High school diploma required. Bachelor’s degree in social science, social work, psychology, or related human services fields is preferred.
• Excellent organizational skills
• Ability to work some evenings and weekends
• Experience and success working in partnership with local residents and community organizations
• Effective communication, both in-person and in writing
• Understands and respects a diversity of economic, linguistic and cultural backgrounds and situations
• Highly proficient in Excel
• 1-3 years of administrative experience required
• Expected to work one to two weekends per month throughout the academic calendar and some weekends in the summer to accommodate the needs of the job

Preferred Qualifications

• Highly motivated and self-directed
• Knowledge of database management (Jenzabar)
• Ability to work with both campus and external communities
• Strong knowledge of computers and fundamental technology (i.e., iPad, e-learning software, etc.)
• Culturally competent
• Self-motivated leader who can work independently as well as part of team
• Fluency in Spanish is preferred
• Knowledge of budgeting and financial statements

Essential Functions
Health Services & Campus Counseling Responsibilities – 50%

• Manages [email protected] email account
• Manages Confidential Health Form and vaccination records and creates Goshen Family physician patient account for each student
• Coordinates scheduling for 3 campus counselors and counseling interns. Utilizes Google calendar for student and counselor to schedule appropriate meeting time, sends initial appointment request.
• Schedules doctor’s appointments for students as needed
• Provides transportation to students who are in need of transportation to their medical doctor as needed and assessed by the Director of Health & Wellness
• Coordinates annual flu clinic with Goshen Family Physicians
• Provides empathetic listening to students who are in distress waiting to urgently see a counselor
• Maintains counseling files & student health files in accordance with HIPAA laws
• Provides general administrative assistance to counseling team staff

Student Life Administrative Assistant Responsibilities – 45%

• Manages Vector Solutions course distribution to students, ongoing follow-up and placing holds on accounts
• Provides administrative support for the Dean of Students & Assistant Dean of Students, including reconciling monthly expense reports, making travel arrangements, screening and handling telephone communications, paying invoices.
• Greets and provides requested information to students, faculty, staff and public.
• Pick-up and drop-off mail, daily
• Coordinates student Food Pantry and staffs front desk 4 hrs/week
• Manages Student Life Office supplies, coordinates with external and internal vendors for repairs
• Manages room calendars for Student Life Conference Room, Leadership Hub, and Intercultural Student space
• Processes invoices received by various departments when Student Life is billed.
• Coordinates vendors and food for all Student Life team functions (retreats, team meetings, special events)

Other Responsibilities – 5%

• Manages Benevolent Fund; meet with students to assess needs, makes determination in conjunction with Assistant Dean of Students, provides administrative follow-up and payment.

About Goshen College:
Goshen College is a Christian liberal arts institution that prepares students to thrive in life, leadership and service. We rank nationally in the top five of liberal arts colleges for international education, with 71% of the student body studying abroad. We strive to model an inclusive community committed to transformative justice, peace, and sustainability.
The college is located in the heart of Elkhart County, within several hours of Chicago, Indianapolis, and Detroit. Residents of Goshen enjoy a culturally diverse small-town atmosphere with an active arts community, a vibrant and entrepreneurial downtown, the Maple City Greenway network of bicycle paths, and affordable housing prices.
How To Apply
Please be sure to provide all required materials noted below, as incomplete applications may not be considered. Application materials may be attached to the Staff Application Form or sent electronically to [email protected] .
Required

• Cover Letter
• Complete and submit the online Staff Application Form
• Résumé
• List of three professional references with contact information

Review of applications will begin immediately and continue until the position is filled.
Goshen College is an equal opportunity employer, committed to enhancing diversity across the institution. Goshen College does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, sexual orientation, gender identity or any legally protected status. To protect the welfare and provide for the safety of the students, employees, visitors and resources of Goshen College, background checks are conducted by the Office of Human Resources on all new and re-hired employees.
Human Resources
Goshen College
1700 S. Main Street
Goshen, IN 46526-4795
E-mail: [email protected]
Telephone: (574) 535-7111