Store Manager Jobs

POSITION OVERVIEW:
The Store Manager is responsible for overseeing the general operations of the store, creating and implementing a store sales strategy to maximize sales, and providing a wonderful & cheerful customer experience to all customers. In addition, he/she will manage the store team and help align associates around our corporate values/mission. In addition to operational responsibilities such as opening/closing, inventory management, loss prevention, payroll & scheduling, and visual merchandising, the Store Manager will be responsible for achieving store objectives, maintaining KPIs, developing the team, and ensuring adherence to all company policies & procedures. The Store Manager will be expected to model effective sales techniques and manage the customer experience on the salesfloor.
KEY AREAS OF RESPONSIBILITY:  

• Implement company policies and procedures
• Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business
• Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage
• Teach and monitor each associate on store operations and policies & procedures
• Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
• Achieve and exceed productivity and sales plan expectations
• Recruit, train, motivate and retain quality sales associates.
• Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.
• Perform daily paperwork reconciliation and other operational tasks
• Maintain a high level of visual merchandising and housekeeping standards
• Set an example of exceptional customer service by leading sales efforts on the selling floor

Requirements
QUALIFICATIONS FOR POSITION:  

• Minimum one year experience in retail management, knowledge of local market and clientele a plus
• A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
• A trainer able to teach skills in customer service, selling, and operations
• Multi-Lingual a plus
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.
• Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
• A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
• Computer skills to include operation of retail point of sale system, Word, Excel and email
• Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

Benefits
Medical, Vision and Dental Insurance
401k Matching
9 paid company holidays
Vacation, Personal Holidays and Floating Holiday
Paid Sick Time
2 weekends off per month