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Company | Barnes & Noble College |
Address | Gadsden, AL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-07-14 |
Posted at | 10 months ago |
Introduction
- Manage customer and/or employee issues appropriately, timely, and with respect.
- Assist with processing sales transactions involving cash, credit, or financial aid payments.
- Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
- Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.
- Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store.
- Assist with hiring and training new employees for the sales floor or other departments.
- Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.
- Ability to remain in a stationary position for extended periods.
- Frequent lifting.
- Frequent movement within the store to access various departments, areas, and/or products.
- Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
- Familiarity with financial and customer service principles.
- Excellent customer service and communication skills needed.
- Basic reading, writing and accounting skills required.
- 3+ years’ experience in a retail setting.
- High school diploma/GED preferred.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Strong interpersonal, communication, and problem solving skills.
- 1+ year supervisory experience preferred or a graduate of the Best Seller Program.
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