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Company | Pechanga Resort Casino |
Address | Temecula, CA, United States |
Employment type | OTHER |
Salary | |
Category | Gambling Facilities and Casinos |
Expires | 2023-05-19 |
Posted at | 1 year ago |
General Summary
- Assist in the preparation of daily bank deposits
- Check reservation books, call reservations and confirm, take reservations accurately
- Reconcile and complete all required daily reports
- Walk each guest/party to table in a pace that is appropriate for the guest, pull out chairs for ladies, hand out menus wish guests a pleasurable dining experience
- Make change or exchanges for internal customers (team members)
- Other duties as assigned
- Assign guests seating in accordance with table and stations rotation
- Greet every guest upon arrival or on the phone with a smile and professional greeting
- Count and verify all cash exchanges to outlet servers and guests
- Process guest charges including credit cards, room charges, comps, discounts and cash payments
- Perform assigned cashier duties in accordance with Standard Operating Procedures and Policies
- Control waitlist and reservations sheets for each shift.
- Must qualify to obtain and maintain a Class “A” gaming license.
- Must qualify to obtain and maintain a Tips Certification.
- Must qualify to obtain and maintain a Food Handlers Certificate.
- Multi-tasking skills
- Ability to use 10-Key Calculator
- Mentally strong and able to cope with many challenges
- Professional demeanor
- Ability to work under stressful situations
- Possess fluent English speaking, writing and comprehension skills.
- Positive attitude
- Interpersonal skills
- Ability to speak Cantonese, Chinese, Korean, Mandarin and Vietnamese preferred.
- Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests
- Prior cash register and/or POS computer terminal and cash handling experience preferred but will train
- Ability to take direction from Supervisors/Managers
- Must be available to work any shift, including weekends, holidays and graveyard shifts.
- Requires the use of cash registers, calculators and credit card machines. Requires the use of telephones. Requires regular and predictable attendance
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