Sr. Technical Program Manager (Process)

What You'll Do:

• Collaborate with cross-functional teams to identify process improvement opportunities, establish goals and objectives, and create action plans to optimize efficiency, quality, and cost-effectiveness.
• Coordinate the cross-functional issue & risk management tracking processes. Help identify risk and issues, develop mitigation plans, and oversee the execution of those plans. Support the execution of 8D and root cause analysis investigations.
• Provide regular status reports to the senior management, highlighting project progress, risks, and any issues that need to be addressed.
• Develop, implement, and manage cross-functional processes throughout the entire project lifecycle. Lead the training and enablement of all stakeholders to ensure process understanding and compliance across the organization
• Establish key performance indicators (KPIs) to measure the effectiveness of the process and monitor progress against established targets.
• Manage cross program strategic initiatives like BOM Cost initiatives, by creating project plans, developing timelines, and identifying key milestones and metrics.
• Work closely with the customer and field service teams to coordinate the management of customer issues requiring cross-functionals support from teams like engineering and manufacturing.
• Define and implement a cohesive and flexible cross-functional work management strategy to support the various cross-functional teams and enable efficient roll up of work progress at the program level. Optimize and automate processes to minimize manual entry and administrative burden of data upkeep. Train and enable all stakeholders on how to operate within the work mgmt framework.

Skills to be Successful:

• Excellent communication and interpersonal skills, able to communicate technical concepts to non-technical stakeholders.
• Experience developing and deploying cross-functional processes and defining work management strategies.
• Experience managing complex cross-functional programs in a fast-paced environment
• Strong leadership skills, able to motivate and inspire teams to achieve project goals.
• Proficient in project management software, such as Jira, Smartsheets, or similar tools.
• Strong problem-solving skills, able to identify and solve complex problems.
• Proven experience in project management, including creating and managing project plans, identifying and managing risks, and working with cross-functional teams.

Nice to haves:

• Knowledge of manufacturing processes and supply chain management.
• Experience in product development in a manufacturing environment.
• Knowledge or expertise in vehicle electrification or automotive.

We currently use:

• BI & Analytics: Tableau
• Work Mgmt Tools: Jira & Smartsheets

Salary range:

• $157,000 - $186,000