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Sr. Services Project Manager
Company | UKG |
Address | California, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-31 |
Posted at | 10 months ago |
General Information
- Use appropriate change control to manage change in project scope and schedule
- Ensure that both customers and team members are meeting their project commitments in order to ensure a successful customer launch
- Enforce project standards to ensure deliverable quality
- Set and manage customer expectations of project deliverables then communicate, as needed, to meet changing situations
- Prepare, coordinate, and lead meetings between customers and appropriate internal resources
- Identify, develop, and communicate project work plans, scope, timeline, and project resourcing requirements
- Perform risk management to minimize and mitigate project risks
- Manage and drive issues to closure
- Ability and willingness to travel up to 25% as needed
- 3+ years of project management work experience in a customer-facing software implementation/technical environment
- Knowledgeable of the human resources/payroll/benefits discipline
- Demonstrated ability to manage multiple and complex projects concurrently
- Demonstrates strong leadership presence and consulting skills, partnering with customer's executives
- Demonstrates good judgement to appropriately negotiate project schedule and cost items
- Exercises solid escalation management skills
- Proficient in Smartsheets
- Ability to deal with ambiguity and adapt to meet changing scope and resource situations.
- Strong, effective decision-making and multi-tasking skills within stringent deadlines
- Experience with Salesforce
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