Sr., Nursing Informatics Specialist

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose

The Senior Nursing Informatics Specialist helps guide team members through IT and clinical processes as they support their teams. Collaborates closely with clinical nursing and Information Technology (IT) team members to facilitate clinical nursing-related informatics initiatives and projects; help facilitate various workgroups and meeting to prioritize request. Work with clinical nursing leadership and end users to identify issues or opportunities that will improve quality of care, safety, satisfaction, and/or efficiency related to nursing practices. Assist with capturing process flows and identifying the ideal informatics solutions to promote the nursing needs and help translate needs to the IT teams where necessary. Provides support for the clinician in the organization to troubleshoot issues, integration of system-wide initiatives, research, and development. Collaborates with nursing and IT teams to develop and deliver training materials and updates to policy and procedure.

Minimum Specifications

Education

Experience

Equivalent Education and/or Experience

Certification/Registration/Licensure

Skills or Special Abilities

Responsibilities

1. Works with customers to define project objectives and manages the priorities within the project and timelines. Assists customers in problem identification and resolution. Demonstrates skills in coordinating problem resolution activities. Responsible for effective problem-solving of operations system issues that arise during implementation including physician and interdisciplinary teams.

2. Applies nursing informatics science when coordinating system analysis, design, and implementation of applications to the nursing process. Coordinates evaluations of project goals with pilot and full implementation of Medical Informatics projects.

3. Facilitates super-user support system. Provides on-going support to clinical users.

4. Assists in establishing and maintaining system security. Evaluates and performs quality control checks on Information System updates/revisions; participates in testing of documentation systems before actual production occurs to ensure system works appropriately.

5. Participates in the implementation of Clinical Information Systems in patient care areas such as nursing, clinical departments, and physician components to include review and optimization of processes to use the new systems most effectively.

6. Collaborates with the IT analyst team and application coordinators to coordinate and takes a lead role in customer user groups. Coordinates support including processing and follow-up of requests for enhancement and changes from users and or others affected by the system.

7. Identifies and analyzes the design of jobs, work processes, workflows, etc. for the Nursing Informatics area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and PHHS. Participates with process improvement teams to review current processes and workflows, identify, and design improvements, and incorporate such improvements into implementations of new systems.

8. Works closely with the education team to initiate and/or assist with new program.

9. Develops policies and procedures for introducing, evaluating, and modifying information technology applied to nursing science. Works closely with the nursing policy and procedure committee in revising/writing nursing procedures.

10. Stays abreast of the latest developments, advancements, and trends in the field of Nursing and Health Care Informatics, by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and maintaining nursing licensure. Integrates knowledge gained into current work practices. Participates in all safety, security and infection control programs that are mandatory as well as those required and provided by the department.

11. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the Nursing Informatics area. Assists in development of policies and procedures for introducing, evaluating, and modifying information technology applied to nursing science. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.

Job Accountabilities

1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.

2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.

3. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.