Sr Manager Of Ecommerce

About the Company:

Double Wood Supplements is a leading direct to consumer nutritional supplements company. Since its founding in 2013, the company has experienced significant growth on the strength of repeat customers and positive reviews, and has been named to the Inc. 500 list of the fastest growing private companies in America.

Headquartered in Philadelphia, PA, Double Wood focuses on niche supplement areas, including nootropics, anti-aging, and immune support. The company maintains a commitment to high quality standards, manufacturing all products domestically in FDA registered and cGMP certified facilities. Double Wood has a loyal customer base and is currently leveraging its relationships with the world’s leading e-commerce platforms to expand its reach and capture additional market share.

Opportunity:

The Senior Manager, eCommerce will be responsible for executing growth initiatives across a diverse portfolio, including: doublewoodsupplements.com, online marketplaces and wholesale relationships. This is a great role for someone with a strong eCommerce background to further develop their skills across multiple online Channels. This individual will work directly with Marketing leadership, Channel Partners, agency contacts and internal resources to drive profitable growth at existing Channel Partners, improve eCommerce KPI metrics and customer experience, and seek out new growth opportunities. Through optimization of paid and earned channels this role will be crucial in further increasing the company’s strong online presence.

The ideal candidate will have experience driving eCommerce growth and is seeking a “hands-on” management role in an autonomous work environment.

Job Responsibilities:

• Drive Wholesale program growth
• Coordinate and optimize PPC spend to drive further growth opportunities, including retailer ad-network investments.
• Establish and monitor appropriate KPIs to assess eCommerce Performance on a daily, weekly, and monthly basis.
• Primary contact for third party eCommerce relationships. Responsible for evaluating and onboarding new partner opportunities.
• Own the development and optimization of doublewoodsupplements.com, leveraging the brand story and assets to drive confidence to click and profitable revenue growth.

Qualifications:

• A Bachelor’s degree or equivalent experience
• Experience managing eCommerce KPIs to optimize profitable growth. You can not only speak to LTV and CAC, but you can give concrete examples of how you’ve driven both in previous roles. You love A/B testing, in ads and on site.
• Experience working with subscriptions, in particular ReCharge, strongly preferred. Experience with a mix of ReBuy, Klaviyo, and VWO or a similar A/B tool would be a strong differentiator.
• A minimum of 3 years of experience working with Shopify (internally for a brand) required. You’ll have a development agency to support, but you must be comfortable with basic troubleshooting and content management.
• A minimum of 2 years hands on experience managing any combination of the following channels: Amazon Ads, Google AdWords, Meta Business Suite tools, Citrus, Roundel, Organic, Programmatic and Criteo. Must have experience driving campaigns from soup to nuts with strong experience in A/B testing.

Reporting Structure:

The Senior Manager, eCommerce will report directly to the VP, Marketing.

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year

Benefits:

• 401(k) matching
• Life insurance
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance
• Health insurance
• 401(k)

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Education:

• Bachelor's (Required)

Experience:

• E-commerce: 2 years (Required)

Work Location: Hybrid remote in Sharon Hill, PA 19079