Sr. Learn & Grow Specialist

The Gig:

Virgin Voyages is looking for a Senior Learn & Grow Specialist to lead the instructional development of training content and facilitate training. This role works consultatively and strategically with subject matter experts (SMEs) across the business to conduct learning needs analysis and offer instructional strategy in instructor-led, virtual, and other digital modalities. This gig is responsible for the development and implementation of content as well as the facilitation of learning solutions that achieve business objectives.

What You'll Be Up To:

• Build and implement measurement strategies to show learning impact and ROI to current future programs
• Use data to assess training needs and measure training effectiveness; iterating and evolving learning experiences accordingly
• Design, develop, implement training plans, learning journeys, and methods of training delivery in digital-on-demand, virtual, and in-person training formats
• Leads the design, development, pilot, delivery and evaluation of innovative learning and development solutions that support shipboard Crew onboarding and ongoing development
• Continuously looks for new ways to identify new learning initiatives to support and elevate the knowledge of our crew and improve continuous learning across the business
• Develop & ensure effective facilitation and growth of our Leadership program and performance management tools
• Trains and coaches managers, supervisors, and others on leadership development, performance enablement, and Crew engagement
• Travel 15% or as needed
• Collaborate with the digital design team to translate course development documents into digital learning experiences, including eLearning, videos, and simulations
• Lead the content execution and delivery of all of our Virgin Voyages brand learning content and on-boarding to ensure our culture and creeds live within the business

Superpowers Required:

• Ability to plan, multitask, and manage time effectively
• Excellent project management and administrative skills
• Minimum 3 years' experience in a training and development capacity or 3+ years managing a successful operational team
• Confident working knowledge of computer technology
• Bachelor’s degree
• Comprehensive experience with developing content across multiple delivery methods, including eLearning, instructor-led, virtual instructor-led, and other digital methods
• Flexibility to travel on ad hoc basis
• At least 2 years of experience delivering role specific training or coaching a team
• Excellent written and verbal communication skills
• Preferred knowledge of adult learning principles
• Strong record keeping ability for reports and training materials
• Strong presentation and facilitation skills
• Excellent interpersonal skills & ability to partner with relevant stakeholders

What Matters to Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self.