Sr Accounts Receivable Representative

Department: Accounting

Employment Type: Full Time

Location: Gainesville, FL

Reporting To: Manager Accounts Receivable

Description

The purpose of the Senior Accounts Receivable Representative position is responsible for the accounting transactions for sales, collections, cash application, and escalations to ensure timely and accurate completion of these daily tasks. In addition to daily transactional activities, the Senior Accounts Receivable Representative is also responsible for assisting the Accounts Receivable Manager and Global Corporate Controller in monitoring key performance metrics, managing customer relationships, and managing internal customer relationships such as the customer service and sales teams. Timely, accurate and complete transaction processing, along with effective internal controls is vital to support the team's mission to provide information and analysis to all of the Company's stakeholders.

Key Responsibilities

• Assist and support other employees, teams, and sales personnel as necessary
• Assist Customer Service and Field Sales Agents with collection of outstanding purchase order data from customers
• Know and apply the Quality System and any appropriate Federal and International standards
• Resolve invoice disputes and payment deductions with customers in collaboration with Customer Service
• Support Sales Escalation process and collaborate with the Commercialization and Corporate Accounts Teams
• Maintain high level of collections and meet DSO targets for domestic accounts in collaboration with Sales
• Prepare bank Deposits
• Assist in Leads cross-functional team projects, such as system upgrade and process improvement related to Accounts Receivable
• Coordinate invoice printing, posting and distribution functions
• Coordinate with the EIO team on international account collection and cash posting
• Review daily invoices and sales orders to ensure accuracy of data entry
• Allocate customer payments received on account to appropriate invoices
• Set up New Customer and Sales Representatives in system
• Know and apply the Quality System and any appropriate Federal and International standards
• Assist and support other employees, teams, and sales personnel as necessary
• Research, verify, and process credits/rebills on customer accounts
• Train and mentor new accounts receivable representatives

Skills, Knowledge & Expertise

• Ability to collaborate with others Working knowledge of windows-based office productivity tools including word processor, spreadsheet and graphical presentation programs
• Ability to perform detailed tasks with accuracy
• High School Diploma or GED required. Associate and/or Bachelor's Degree from an accredited institution preferred
• 2 years or more of accounting experience
• 3-4 years or more of AR experience, and
• Good customer service and communication skills
• Basic experience and knowledge of generally accepted accounting principles
• Knowledge of order entry and invoicing functions required