Specialist, Sales Processing Jobs

Job Title

Specialist, Sales Processing

Position Summary

The primary function is to administer timely and accurate processing of chargebacks, in a support role for a specific Trading Partner or Partners, related to customer contracts with indirect sales through our Trading Partners. Provide analytical support and timely resolution of all disputes assigned.

Essential Duties & Responsibilities

• Investigate error and fatal lines to determine root cause for failure (original and resubmits)

• Interface with Membership Team, Contracting Analysts and Data Governance Team for issue resolution

• Assist with “special projects” related to Sales Processing

• Create and maintain data maps

• Request customer number creation/maintenance

• Communicate with assigned Trading Partners to manage accuracy of data

• Conduct, at a minimum, monthly calls with their assigned Trading Partners

• Manual pend close claim processing

• Expected to accomplish independent analysis for their Trading Partner lines with limited supervision and technical guidance from their manager.

• Interact with multiple levels of management, including Commercial Contract Analysts and Managers, GPO Analysts and Managers and Directors if need be to resolve contract pricing or membership issues.

• Work on special projects as they arise

Knowledge, Skills & Qualifications

• Understanding of their Trading Partners and the issues that result in chargeback disputes.

Education and Experience

• High School diploma; Bachelor’s degree from an accredited college or university is preferred

• 0-5 years of years of experience required

Minimum Qualifications

• Must be at least 18 years of age

Physical Requirements and Work Environment (Office position – may need to be edited depending on the position)

• This is largely a sedentary role.

• This job operates in a professional office environment and routinely uses standard office equipment.

• While performing the duties of this job, the employee may be required to sit or stand for long periods of time

This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York.

ICU Medical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.