Special Event Manager Jobs

One of a kind destination wellness resort property located in an area of incredible natural beauty in California is seeking a detail-oriented and creative hospitality professional (with 3+ years of experience) for a Special Events Manager position.

The Event Manager is responsible for providing all-inclusive service support to the program planners during all three phases of the event process - pre-planning, event execution and post-event support. This on-site position helps finalize all event details to ensure all programs remain mission-aligned and that all details are properly communicated and executed by the resort team.

The EM is expected to be the primary point of contact for program planners, guests, faculty and colleagues related to the execution of all programs and events. The EM will facilitate all event details via timely communication and correspondence to ensure all aspects of assigned programs and events are planned and executed beyond expectations. This role is responsible for tracking and recording all client communication in the appropriate systems while working with the Director of Events as necessary. The ability to multitask is key to this position which is responsible for, but not limited to, determining planning budgets, space allocations as established by Director of Business Strategy, preparation of event diagrams, suggesting team-building and volunteer activities, coordination of learning events, verification of contract details, policies such as deposits and billing, and event scheduling to optimize immersive learning experiences.

This integral position provides crucial support to the Director of Event Services and production team, helping to develop efficient and organized systems that support the successful execution of all details related to the event experience for on-site multi-day wellness programs, conferences, group meetings, day events, private dinners, team-building activities, philanthropic advocacy programs, ongoing classes and interdepartmental meetings.

The EM must be skilled in developing lasting relationships, ensure accurately detailed and timely dissemination of information back to prospective and existing customers to build client trust, enhance learning opportunities, and optimize guest satisfaction to ensure all clients meet brand mission, identify customer educational and learning objectives, and maximize pre-planning details and communication for a seamless flow of operations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.