Software Developer - Servicenow (Carts+)

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks seventh in Forbes “World’s Best Employers”.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Software Developers are responsible for designing, developing, and implementing complex enterprise software solutions. Individuals in this role collaborate closely with technical and non-technical roles such as data modelers, architects, business analysts, data stewards, and subject matter experts (SMEs) to provide design, technical analysis, development/configuration, testing, implementation, and support expertise representing the interest of the business across the enterprise. In this role, individuals participate in and lead design sessions and provide leadership for ongoing development efforts on various projects.

The Software Developer is responsible for the design, development, configuration, testing, implementation, and ongoing maintenance of Costco’s Integrated IT Management platform (ServiceNow aka “CARTS”); provide analysis of problems while working toward solutions to technical issues; deploy new releases and/or enhancements; maintain and support the platform’s operational functions; and perform system and integration testing. This person will provide platform configuration and customization assistance including, but not limited to: gathering requirements from stakeholders and writing user stories, workflow administration, report setup, data imports, custom scripting, and third party software integrations. A successful candidate will be flexible and willing to learn and assist in different areas of our team, as well as, possess a sense of urgency and adapt to changing priorities.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

Develops or prototypes software modules at various levels of complexity, including but not limited to: service interfaces, process flows, service messages, SOA components, business logic, UI/UX, or data access logic.

Develops efficient code in various development languages for enhancements and bug fixes.

Designs, develops, tests, and deploys software solutions and process flows complying with standards, guidelines, and best practices.

Executes against project plans and delivers assignments within scope, schedule, and budget.

Creates, executes, and evaluates unit/integration tests.

Identifies, assesses, and formulates architectural impacts and solutions from business requirements.

Provides daily support of the ServiceNow platform; including script development, configuration, integration, and administration.

Adopts and adapts to newly approved technologies, programming languages, tools, and standards.

Collaborates to ensure application designs utilize appropriate patterns and standards.

Creates and maintains API and data integration processes between ServiceNow and other services.

Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints, including the ability to estimate work needed.

Assesses and documents functional and nonfunctional requirements and creates designs to meet both business and technical needs.

Creates conceptual and detailed technical design documents.

Provides implementation expertise contributing to rollback, post install, data migration, and other artifacts as required including creation of support plans.

Adheres to security management practices and promotes established security standards.

Identifies and resolves problems, often anticipating issues before they occur or before they grow, develops and evaluates options, and implements solutions.

Participates in design and code reviews.

Responds to requests and provides incident resolution.

Creates process documentation for the team and provides internal training to team members.

Understands and adheres to Costco’s Mission Statement and Code of Ethics.

REQUIRED

Minimum 3 years’ development experience using languages such as JavaScript, Java or C#.

2 years’ experience with web technologies including API's/CSS/XML/HTML/ReST/WebServices.

Working knowledge of JavaScript frameworks such as Angular.js, jQuery, or Jelly.

Experience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment.

Working knowledge of source code management tools.

Ability to communicate technical information in business terms.

Ability to work independently and multi-task.

Ability to independently plan deliverables and coordinate with team-members.

Excellent troubleshooting skills and the ability to logically think through problem situations.

Excellent verbal and written communication skills.

Prior experience mentoring and providing technical leadership.

Scheduling flexibility to meet the needs of the business including weekends, holidays, and 24/7 on call responsibilities on a rotational basis.

Recommended

Experience working as a contributing member on an Agile Scrum based Delivery Team.

Working knowledge of software design patterns.

Working knowledge of test automation frameworks such as: ServiceNow ATF, Selenium or Cucumber.

Experience as a ServiceNow Administrator, Developer, Implementation Specialist Certified, and/or ServiceNow Admin (Advanced).

Demonstrated project work of advanced ServiceNow development using Orchestration or Discovery.

Exposure to ITIL concepts.

Required Documents

• Cover Letter

• Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 1 - $85,000 - $110,000

Level 2 - $105,000 - $135,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected]

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas .